Summary
Overview
Work History
Education
Skills
Timeline
Generic
Milagros De Leon

Milagros De Leon

Miramar,FL

Summary

Proven track record in enhancing resident transition processes at HHCC through innovative counseling techniques and effective communication, achieving significant improvements in service delivery methods. Skilled in psychosocial evaluation and multicultural competence, demonstrating adaptability and a commitment to excellence in client advocacy and support.

Overview

13
13
years of professional experience

Work History

Resident Counselor 1

HHCC
12.2022 - Current
  • Coordinated with outside agencies to secure necessary resources for residents transitioning out of residential care into independent living arrangements or other supportive environments.
  • Contributed to overall program evaluation efforts through participation in quality improvement initiatives aimed at enhancing service delivery methods.
  • Facilitated group therapy sessions to enhance residents'' understanding of various topics related to mental health and personal growth.
  • Assisted residents in achieving their goals by providing guidance on daily living skills, including personal hygiene, budgeting, meal planning, and time management.
  • Enhanced communication among staff and residents through regular meetings and open forums.

Babysitter

Lyons
04.2022 - 10.2022
  • Played games, worked on puzzles, and read books to young children.
  • Communicated positively with children and guardians.
  • Organized and cleaned home after activities by picking up toys and straightening up play room.
  • Maintained a clean and organized environment to ensure the well-being of children under care.
  • Prepared healthy, age-appropriate snacks and meals.
  • Bathed, dressed, and helped with teeth brushing as part of bedtime preparation.
  • Assisted with meal preparation, light housekeeping and laundry to support family with additional chores.
  • Taught children to organize toys, wash hands, and share by leading by example.
  • Sanitized dishes, tabletops, toys, and frequently touched surfaces to prevent spreading of germs.
  • Improved child safety by vigilantly monitoring play areas and consistently enforcing rules.

Assistant Janitor

Prime Shene Solution
01.2021 - 04.2022
  • Contributed to a positive work environment by actively supporting fellow janitorial staff members and maintaining a strong work ethic.
  • Supported a healthy environment by regularly sanitizing high-touch surfaces and restrooms.
  • Elevated communication between janitorial team members by actively participating in meetings and sharing updates on task completion status.
  • Upheld a professional image by wearing proper uniform attire at all times during work hours.
  • Responded quickly to maintenance requests from staff or faculty members, ensuring timely resolution of issues.
  • Enhanced cleanliness by diligently performing daily custodial tasks, such as sweeping, mopping, and vacuuming.
  • Demonstrated flexibility in adjusting schedules or workload priorities according to changing needs within the facility.
  • Collaborated with other janitorial staff to ensure all tasks were completed efficiently and effectively.
  • Conducted routine inspections of facility equipment to identify maintenance needs proactively.

Delivery Driver

GPS. Hospitality Hunts Llc
06.2018 - 04.2019
  • Delivered packages to customer doorsteps and business offices.
  • Completed on-time deliveries by choosing best and most efficient routes.
  • Improved customer satisfaction by ensuring timely and accurate deliveries of products.
  • Read maps, followed oral, and written instructions and used GPS technology to make deliveries.

Food Processor

Orion Gasoline
01.2012 - 07.2013
  • Streamlined food processing procedures for increased efficiency and reduced waste.
  • Built and packed boxes for shipment.
  • Kept work areas neat, clean, and properly sanitized.
  • Contributed to company growth by meeting or exceeding production goals on a regular basis.
  • Mixed batches according to standardized preparations.
  • Maintained high safety standards with routine equipment checks and proper handling techniques.
  • Collaborated with team members to develop innovative solutions for food production challenges.

Education

Associate of Arts - Contador

Centro De Contadores
Venezuela. Valencia
01.1985

GED -

Dr Rafael Guerra Mendez
Venezuela Valencia
07.1983

Skills

    Substance Abuse Knowledge

    Professional boundaries

    Client Advocacy

    Psychosocial Evaluation

    Multicultural Competence

    Family engagement

    Self-care strategies

    Suicide Prevention

    Therapeutic Techniques

    Mental Health Assessment

    Empathy Development

    Daily living assistance

    Safety practices

    Security Procedures

    Meal Preparation

    Client Relationship Management

    Policy Enforcement

    Behavior monitoring

    Crisis Management

    Resident monitoring

    Academic Support

    Family relationship development

    Teamwork and Collaboration

    Excellent Communication

    Organizational Skills

    HIPAA Compliance

    Effective Communication

    Adaptability and Flexibility

    Call Answering and Routing

    Conflict de-escalation

    Counseling techniques

    Positive Reinforcement

    Wound Care

    Emotional Support

    Safety Protocols

    Task Prioritization

Timeline

Resident Counselor 1

HHCC
12.2022 - Current

Babysitter

Lyons
04.2022 - 10.2022

Assistant Janitor

Prime Shene Solution
01.2021 - 04.2022

Delivery Driver

GPS. Hospitality Hunts Llc
06.2018 - 04.2019

Food Processor

Orion Gasoline
01.2012 - 07.2013

Associate of Arts - Contador

Centro De Contadores

GED -

Dr Rafael Guerra Mendez

Similar Profiles

CREATE PROFILE
Milagros De Leon