Summary
Overview
Work History
Education
Skills
Accomplishments
Additional Information
Languages
Timeline
Generic

Milagros Franjul

33 Halleck St,NJ

Summary

Go-getter Representative works closely with business development professionals to meet objectives and achieve revenue goals. Engages consumers and business leads to educate in products and services offered. Generates new business opportunities using proven processes to prospect business leads and close new accounts. Dependable E-commerce rep with track record of success in field, attention to detail and proactive mindset. Seeks opportunities to improve processes and workflows for team benefit. Conscientious, hardworking and excels at multitasking in fast-paced environments. Motivated individual with business acumen and willingness to take on challenging roles. Tech-savvy and quick learning with technical know-how, social media expertise and sales abilities to support and drive substantial growth.

Overview

5
5
years of professional experience

Work History

E Commerce Rep

Garden State Honda
Clifton, NJ
04.2021 - Current
  • Greeted customers and responded to inquiries in a timely manner.
  • Provided customer service by answering product and service related questions.
  • Answered phone calls and directed them to appropriate personnel.
  • Maintained knowledge of current sales and promotions, policies regarding payment and exchanges, and security practices.
  • Resolved customer complaints in a professional manner while remaining empathetic to their concerns.
  • Demonstrated strong problem solving skills when faced with challenging situations or complex inquiries from customers.
  • Consistently met daily performance goals set by management team members.
  • Established positive relationships with customers through effective communication techniques.
  • Assisted co-workers during busy periods or whenever needed in order to provide excellent customer service.
  • Participated in training sessions designed to improve overall job performance.
  • Established relationships with existing customers to promote new product or service opportunities.

Primary Business Manager

R&G Multiservices Agency
06.2019 - 02.2021
  • Communicated with customers and vendors positively with particular attention to problem resolution.
  • Created, managed, and executed business plan and communicated company vision and objectives to motivate teams.
  • Assisted with hiring process and training of new employees.
  • Processed vital documentation, completed forms and obtained appropriate insurance verification and authorization for services.
  • Supported business management projects by monitoring and tracking risks, issues and action items.
  • Executed business plans to further strengthen and maximize territory sales and profits.
  • Coordinated team schedules to keep shifts properly staffed during busy periods.

Catering Staff Member

T&M Catering Company
09.2018 - 12.2019
  • Setting up of tables, chairs, linens, and all rentals
  • Service of plated meals as needed
  • Bartending services
  • Cleaning up of space throughout the event.
  • Served appetizers, delivered entrees, and refilled beverages for banquet guests.
  • Arranged furniture and added decorations to assist in setting up for catering events.
  • Supervised and trained junior catering staff to carry out correct tasks and apply best practices.

Education

Associates Degree - Liberal Arts And General Studies

Bard High School Early College
Newark, NJ
06.2019

High School Diploma -

Bard High School Early College
Newark, NJ
06.2019

Criminal Justice

Montclair State University
Montclair, NJ

Skills

  • Market Research
  • Sales Reporting
  • Sales Support
  • Revenue Generation
  • Business Development
  • Lead Prospecting
  • Client Relationship Building
  • Performance Tracking
  • Business Growth and Retention
  • Bilingual
  • Cross-Selling Abilities

Accomplishments

  • Achieved Results by completing task with accuracy and efficiency.
  • Used Microsoft Excel to develop inventory tracking spreadsheets.
  • Received consistent positive remarks for quality of care.
  • Positively influenced kids with behavior issues, improving family quality of life.
  • Increased parents' happiness by taking on additional chores and relieving burdens.

Additional Information

Dependable and organized individual with the ability to multi-task and problem solve. Seeking a part-time (or full) entry level position to use personal and professional assets.

Languages

Spanish
Professional

Timeline

E Commerce Rep

Garden State Honda
04.2021 - Current

Primary Business Manager

R&G Multiservices Agency
06.2019 - 02.2021

Catering Staff Member

T&M Catering Company
09.2018 - 12.2019

Associates Degree - Liberal Arts And General Studies

Bard High School Early College

High School Diploma -

Bard High School Early College

Criminal Justice

Montclair State University
Milagros Franjul