Milagros Gonzalez
Hollywood,FL
Summary
Aquatics professional with strong commitment to safety and proven ability to manage and motivate teams. Skilled in lifeguarding, swim instruction, and facility maintenance, ensuring high standard of aquatic programs. Highly adaptable and dependable, consistently achieving goals through collaboration and effective communication. Recognized for leadership and ability to respond to changing needs with poise and efficiency.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Aquatic Supervisor
City of Hollywood
09.2023 - Current
- Supervised daily aquatic operations, ensuring adherence to safety protocols and facility standards.
- Trained and mentored staff on customer service excellence and emergency response procedures.
- Developed and implemented staff schedules to optimize coverage during peak hours.
- Coordinated swimming lesson programs, enhancing participant engagement and skill development.
- Assisted in event planning and execution, resulting in increased engagement from donors and supporters.
Water Safety Instructor
City Of Hollywood, Dept. Of Parks, Recreation & Cultural Art
06.2021 - 09.2023
- Instructed swimming and water safety courses for diverse age groups and skill levels.
- Monitored aquatic environments to ensure safety standards and compliance with regulations.
- Developed engaging lesson plans to enhance participant learning and retention.
- Conducted assessments to evaluate swimmer progress and provide personalized feedback.
Supervior
Hungry Howies Pizza & Subs
09.2020 - 06.2021
- Supervised daily operations to ensure efficient customer service and product quality.
- Trained and mentored staff on operational procedures and best practices.
- Managed inventory levels, coordinating with suppliers to maintain stock availability.
- Implemented process improvements that enhanced team productivity and service speed.
Education
Bachelor of Science - Sports Administration
ST Thomas University
Miami Gardens, FL05-2025
Skills
- Accident prevention
- Guest relations
- Staff training
- Scheduling coordination
- Facility maintenance
- AED operation
- Facilities management
- Time management
Certification
- CPR / AEDLicense - 2024
Languages
Spanish
Native or Bilingual
Timeline
Aquatic Supervisor
City of Hollywood
09.2023 - Current
Water Safety Instructor
City Of Hollywood, Dept. Of Parks, Recreation & Cultural Art
06.2021 - 09.2023
Supervior
Hungry Howies Pizza & Subs
09.2020 - 06.2021
Bachelor of Science - Sports Administration
ST Thomas University