Milagros Guevara

Reliable and professional Non-Emergency Medical Transportation (NEMT) Driver with 12 years of experience providing safe and timely transportation for individuals with medical, mobility, or accessibility needs. Skilled in assisting passengers, including the elderly and disabled, with door-to-door service, ensuring comfort and safety throughout the journey. Proficient in operating wheelchair-accessible vehicles, following GPS navigation, and maintaining detailed trip logs. Strong knowledge of local routes, traffic regulations, and defensive driving techniques. Dedicated to providing excellent customer service, maintaining a clean and well-maintained vehicle, and adhering to all safety and compliance guidelines.

• Developed strong relationships with clients, fostering trust through professionalism and reliability in transportation services provided.
• Achieved safe driving records by consistently following traffic rules and regulations.
• Followed all relevant traffic laws and safety regulations.
• Provided exceptional customer service, addressing concerns and resolving issues promptly.
• Delivered goods and products to customer on time and in excellent condition.
• Communicated with customers to provide delivery updates and confirm delivery locations.
• Cleaned and maintained vehicle and assessed vehicle for damage after each shift.
• Communicated with dispatchers and other personnel to coordinate transportation schedules.

• Maintained daily, legible DOT log book and submitted corresponding documents.
• Operated with safety and skill to avoid accidents and delays.
• Demonstrated safe driving by following regulations and safety procedures, resulting in zero accidents.
• Inspected trucks for malfunctions and reported vehicles to management for corrective action.
• Kept accurate records of cargo delivery times and vehicle maintenance to provide documentation to dispatch for billing and inventory purposes.
• Minimized delays by planning and adjusting routes to account for changing weather and traffic conditions.
• Documented mileage, deliveries, pickups, customer issues and damages.
• Filled out load paperwork and DOT-mandated log books.