Milan Anderson
North Hollywood,California
Summary
As an Assistant: Strong communicator with excellent organizational and time management skills. Efficiently manages multiple projects simultaneously while possessing wonderful problem-solving skills and ability to think and act quickly.
As a Hostess: Enhancing customer experiences in food service setting. Courteous and friendly when directing customers to tables, giving directions, and taking reservations. Constantly finding new ways to exceed customers' expectations with personalized service.
As a Cashier: Diligent and responsible with excellent history of running smooth, accurate registers, keeping merchandise stocked and maintaining cleanliness. Offering experience in FOH and BOH roles. Well-organized and dependable with unparalleled dedication to team success, business operations and customer loyalty.
Overview
6
6
years of professional experience
Work History
Assistant
Fort Hill Brokerage Group
12.2023 - Current
- Database management, Open House coordination, Calendar management, Routing leads to agents, Filing documents
- Contributed to a positive work environment with strong interpersonal skills and proactive teamwork attitude.
- Answered incoming phone calls to process requests, transfer calls, or relay messages to appropriate personnel.
- Worked closely with management to provide effective assistance for specific aspects of business operations.
- Safeguarded sensitive information through proper documentation handling, data entry, and record maintenance procedures.
- Collaborated effectively with cross-functional teams to achieve shared goals in a timely manner.
- Increased customer satisfaction by providing exceptional administrative support and resolving issues efficiently.
Writer's Assistant
SP Writes
10.2023 - 06.2024
- Utilized exceptional writing, editing, and proofreading skills to produce engaging and error-free content.
- Organized material to research and complete writing tasks.
- Brainstormed ideas to create useful content for clients.
- Edited and proofread drafts of articles and other documents.
Hostess
Kitchen 24
06.2019 - 09.2021
- Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
- Answered customer questions about hours, seating, and menu information.
- Supported servers, food runners, and bussers with keeping dining area ready for every guest.
- Maintained a clean and welcoming environment, ensuring the comfort of guests throughout their visit.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
- Proactively assisted servers during busy times, helping to expedite food delivery and maintain high levels of guest satisfaction throughout their meal.
- Completed daily side work and opening and closing duties without fail.
- Organized, stocked and cleaned establishment's front lobby during shifts to maintain welcoming appearance.
- Collected credit card, cash and gift certificate payments and dispensed change for cash transactions.
Tiffany Haddish Stand-In
Apple TV
11.2020 - 03.2021
- Stood in to set shots while actor was away from set.
- Communicated with team on the best ways to be efficient and keep production running smoothly.
- Worked effectively in fast-paced environments.
- Worked well in a team setting, providing support and guidance.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
Cashier
Menchie's Frozen Yogurt
07.2018 - 04.2019
- Greeted customers entering store and responded promptly to customer needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Restocked and organized merchandise in front lanes.
- Collaborated with team members to achieve sales targets and maintain a clean, well-stocked store environment.
Sales Associate
Forever 21
03.2018 - 06.2018
- Provided positive first impressions to welcome existing, new, and potential customers.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
- Collaborated with team members to improve overall store performance, sharing best practices, and offering support as needed.
Education
Bachelor of Fine Arts - Musical Theater
American Musical And Dramatic Academy
01.2018
Skills
- Fast Learner
- Time Management
- Computer Skills
- Team Collaboration
- Customer Service
- Effective Multitasking
- Patience and Empathy
- Phone Etiquette
- Friendly, Positive Attitude
- Teamwork and Collaboration
- Problem-Solving
Timeline
Assistant
Fort Hill Brokerage Group
12.2023 - Current
Writer's Assistant
SP Writes
10.2023 - 06.2024
Tiffany Haddish Stand-In
Apple TV
11.2020 - 03.2021
Hostess
Kitchen 24
06.2019 - 09.2021
Cashier
Menchie's Frozen Yogurt
07.2018 - 04.2019
Sales Associate
Forever 21
03.2018 - 06.2018
Bachelor of Fine Arts - Musical Theater
American Musical And Dramatic Academy
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