Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
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Milan Chambers

Philadelphia,PA

Summary

Proven leader with a track record of enhancing team performance and customer satisfaction at 7 Elements. Expert in staff training and health codes compliance, I've driven initiatives that significantly improved service standards. Skilled in inventory management and issue resolution, my approach boosts operational efficiency and safety. Achievements include developing successful sales promotions, underscoring my commitment to excellence and growth.

Overview

13
13
years of professional experience

Work History

Bar Manager

7 Elements
11.2021 - Current
  • Closed out cash register, pay all staff members and prepared cashier report at close of business.
  • Created effective employee schedules maintaining coverage at peak times and minimizing labor costs.
  • Created a welcoming atmosphere, fostering a loyal customer base and repeat business.
  • Oversaw maintenance tasks for the bar area, ensuring a clean and safe environment for patrons at all times.
  • Mentored and trained staff members to ensure exceptional customer service standards.

Event Programming Specialist

Claims & Litigation Management Alliance
04.2021 - 11.2021
  • Managed the acquisition and evaluation of presentation materials for CE and/or CLE state filing, ensuring compliance with accreditation requirements.

• Collaborated with committee members to align on engagement objectives and professional development opportunities, including webinar presentations, speaking engagements, and

publication authorship.

•. Served as a liaison between committee leadership and company executives, providing regular updates on committee activities, engagements, new initiatives, and special projects.

•. Devised and implemented standard operating procedures for both virtual and in-person events, incorporating webinars, industry training workshops, and conference presentations.

Legal Clerk

Philadelphia Family Court
09.2019 - 04.2021
  • Greet staff and the public seeking information pertaining to court matters.
  • Answer phones, takes messages and responds in a professional manner. Check for any and all information from litigant and case histories that are pertinent to pending matter.
  • Conduct in-person and telephone interviews with litigants and attorneys to obtain and update case and demographic information, as needed. Updates case history, address changes and complete all docket information.

Dietary Worker

Masonic Village at Lafayette Hill
11.2013 - 05.2018
  • Contributed to a positive work environment through effective communication and collaboration with team members.
  • Participated in continuous training opportunities to stay current on industry best practices and advancements in nutrition science.
  • Patiently and compassionately assisted patients requiring assistance eating meals.
  • Demonstrated strong attention to detail when assembling patient trays, resulting in fewer errors and higher patient satisfaction ratings.
  • Check temperatures and reports out of range temperatures. Assists Dietary Manager to distribute, complete and process resident's meals.

Summer Intern (Two Summers)

Hahnemann Hospital
07.2012 - 08.2013
  • Managed multiple tasks simultaneously while consistently meeting deadlines under high-pressure situations during the internship period.
  • Maintained a strong work ethic and positive attitude throughout the summer internship program, earning recognition from supervisors for outstanding performance and commitment to team success.
  • Participated in weekly meetings with mentors and colleagues, sharing insights from various learning experiences throughout the internship program.


Summer Intern Researcher

Temple University
07.2011 - 08.2011
  • Enhanced research accuracy by meticulously collecting and analyzing data from various sources.
  • Responsible for greeting students and staff, answered telephone and took accurate messages. Used Excel to enter student information, filed papers, and answered emails about general information and forwarded emails to correct departments.
  • Utilized Google maps to create local maps of areas around Temple University. The maps were for Temple students to use for the purposes of learning about the area attractions, such as the Schuylkill River, Valley Green Park, Art Museum, and Boat House Row.

Education

Bachelor of Arts - Psychology

West Chester University
700 S High Street, West Chester, PA 19383
05.2019

Prerequisites -

Community College of Philadelphia
1700 Spring Garden Street, Phila, PA 19130
05.2015

Skills

  • Team Leadership
  • Staff Training and mentoring
  • Health codes compliance
  • Issue Resolution
  • Sales Promotion
  • Health and safety
  • Responsible Alcohol Service
  • Inventory Management

Accomplishments

  • Generates additional revenue.

Timeline

Bar Manager

7 Elements
11.2021 - Current

Event Programming Specialist

Claims & Litigation Management Alliance
04.2021 - 11.2021

Legal Clerk

Philadelphia Family Court
09.2019 - 04.2021

Dietary Worker

Masonic Village at Lafayette Hill
11.2013 - 05.2018

Summer Intern (Two Summers)

Hahnemann Hospital
07.2012 - 08.2013

Summer Intern Researcher

Temple University
07.2011 - 08.2011

Bachelor of Arts - Psychology

West Chester University

Prerequisites -

Community College of Philadelphia
Milan Chambers