Summary
Overview
Work History
Education
Skills
Websites
Languages
Certification
Timeline
Generic

Milan Dinda

Summary

Network and security engineer with over 8 years of experience in optimizing enterprise network infrastructure. Specializes in firewall management and process automation to enhance service stability and security. Demonstrated success in delivering high-availability solutions that improve organizational efficiency and client satisfaction.

Overview

11
11
years of professional experience
1
1
Certification

Work History

Senior Associate Consultant

Infosys Ltd.
11.2024 - Current
  • Managed and troubleshot Cisco, FortiGate, Palo Alto, Meraki, Zscaler Private Access (ZPA), and Zscaler Internet Access (ZIA).
  • Implementing firewall policies, routing, switching and VPN-related changes while ensuring service stability.
  • Monitored network health using SolarWinds and managed incidents and changes through ServiceNow.
  • Assisted in automating processes to enhance operational efficiency.
  • Experience in working with multiple vendors and geographically distributed teams.
  • Supported enterprise network and security infrastructure for large-scale Infosys project.

Network Administrator

DXC Technology (Payroll: Genex Corporate Services Pvt. Ltd.)
05.2022 - 10.2024
  • Managed FortiGate and Palo Alto firewalls including policy implementation and troubleshooting.
  • Managed F5 LTM administration in DC/DR environments, performing SSL certificate updates and virtual server management to maintain application availability.
  • Executed IOS upgrades, backups, and health checks for enterprise infrastructure, ensuring system reliability and performance.
  • Functioned as a Network & Firewall support engineer for Data Center operations.

Executive - Customer Support & Experience

Syndrome Technologies Pvt. Ltd.
10.2020 - 04.2022
  • Implemented and configured enterprise network solutions, enhancing connectivity for multiple client environments.
  • Deployed Cisco, Aruba, HPE, and Avaya network devices, supporting robust wireless infrastructure.
  • Managed Fortinet firewall deployments and F5 LTM administration, ensuring secure network operations.

Network Engineer

Wizertech Informatics Pvt. Ltd.
01.2017 - 09.2020
  • Configured routers, switches, wireless controllers, and FortiGate firewalls to ensure optimal network performance.
  • Designed and implemented secure network solutions for diverse client needs.
  • Configured routers, switches, and firewalls to enhance data security protocols.
  • Monitored network performance to ensure optimal connectivity and reliability.
  • Delivered network troubleshooting and operational support to enhance connectivity for enterprise customers.

Sales Executive

Smart Planet IT Solutions Pvt. Ltd.
11.2015 - 09.2016
  • Developed strong relationships with clients to understand their IT needs.
  • Presented tailored solutions to enhance customer satisfaction and retention.
  • Enhanced client engagement and communication skills while supporting IT solution sales initiatives.
  • Collaborated with technical teams to ensure seamless product delivery.

Education

B.Tech -

West Bengal University of Technology

Skills

  • Security solutions: Fortigate, Palo Alto
  • Cloud security: Zscaler (ZIA/ZPA)
  • Routing protocols: OSPF, BGP
  • Network redundancy: HSRP, VRRP
  • Network design: STP, VLAN, EtherChannel
  • Remote access: VPN
  • Traffic management: F5 LTM (SSL)
  • Wireless networking: Cisco WLC, Meraki
  • Network monitoring: SolarWinds
  • Cloud platforms: AWS, Azure
  • Automation: REST API, Ansible, Terraform
  • IT service management: ServiceNow

Languages

  • English
  • Bengali
  • Hindi

Certification

  • • CCNA (Routing & Switching) – Cisco ID: CSC013316889
  • • Fortinet NSE1
  • • Fortinet NSE2

Timeline

Senior Associate Consultant

Infosys Ltd.
11.2024 - Current

Network Administrator

DXC Technology (Payroll: Genex Corporate Services Pvt. Ltd.)
05.2022 - 10.2024

Executive - Customer Support & Experience

Syndrome Technologies Pvt. Ltd.
10.2020 - 04.2022

Network Engineer

Wizertech Informatics Pvt. Ltd.
01.2017 - 09.2020

Sales Executive

Smart Planet IT Solutions Pvt. Ltd.
11.2015 - 09.2016

B.Tech -

West Bengal University of Technology
Milan Dinda