Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Milan Estrella

Summary

Experienced with organizing and maintaining inventory in fast-paced retail environment. Utilizes effective stock management techniques to ensure product availability and store organization. Knowledge of teamwork and adaptability in responding to shifting store demands.

Overview

11
11
years of professional experience

Work History

Designated Hitter

Walgreens Boots Alliance
05.2023 - Current


  • Safeguarded patient privacy by maintaining strict adherence to HIPAA regulations during all customer interactions.
  • Provided customer service by answering queries, resolving issues, and guiding on medication usage.
  • Counted and labeled prescriptions with correct item and quantity.
  • Confirmed customer information and insurance eligibility for prescriptions.

Customer Service Representative

Walgreens Boots Alliance
05.2014 - 05.2023


  • Responded to customer requests for products, services, and company information.
  • Efficiently managed multiple tasks simultaneously, balancing the needs of customers with store responsibilities effectively.
  • Skilled at working independently and collaboratively in a team environment.
  • Conducted regular inventory checks to maintain accuracy within the system, reducing instances of stock discrepancies or shortages.
  • Streamlined inventory management for optimal stock availability and reduced waste.

Education

High School Diploma -

Uniondale High School
06-2008

Skills

  • Customer service
  • Critical thinking
  • Problem resolution
  • Order fulfillment
  • Stock management
  • Receiving support

Languages

Spanish
Native or Bilingual

Timeline

Designated Hitter

Walgreens Boots Alliance
05.2023 - Current

Customer Service Representative

Walgreens Boots Alliance
05.2014 - 05.2023

High School Diploma -

Uniondale High School
Milan Estrella