Milan Gomez
Roanoke,TX
Summary
Directed strategic planning initiatives, leading teams to optimize performance and drive company growth.
Overview
14
14
years of professional experience
Work History
Quality Control Supervisor / Project Manager
Comfort Communities
Denton, TX
09.2025 - Current
- Supervised quality control processes to ensure compliance with industry standards.
- Developed and implemented inspection protocols to enhance product quality and safety.
- Trained and mentored team members on quality assurance best practices and procedures.
- Conducted regular audits to identify areas for process improvement and efficiency gains.
- Analyzed defect data to drive continuous improvement initiatives within the quality control department.
- Managed documentation of quality control activities to maintain compliance with regulatory requirements.
- Led cross-functional meetings to align quality objectives with organizational goals and strategies.
- Supported audits and led teams to fully investigate quality control processes and root out deficiencies.
Rural Mail Carrier
USPS
Grapevine, TX
12.2024 - 04.2025
- Delivered mail efficiently across rural routes, ensuring timely service and customer satisfaction.
- Managed daily route planning to optimize delivery schedules and minimize delays.
- Maintained accurate records of deliveries, ensuring compliance with postal regulations.
- Assisted in training new carriers on best practices for route navigation and customer interaction.
- Collaborated with management to streamline workflow processes, improving overall delivery performance.
Workers' Compensation Director
EcCare Health Centers
Irving, TX
12.2019 - 09.2024
- Collaborated with senior leadership to set long-term objectives for the company.
- Reviewed internal reports and identified areas of risk or potential cost savings.
- Ensured compliance with all relevant regulations, policies and procedures.
- Resolved coding discrepancies and denials to maximize reimbursement.
- Maintained updated knowledge of coding requirements, which included continuing education and certification renewal.
- Safeguarded medical records to maintain patient confidentiality.
- Identified areas needing improvement in order to increase efficiency within the department.
- Utilized ICD-10, CPT, and HCPCS coding systems to process claims and billing.
- Supported external audits by providing coded data and documentation as requested.
- Updated coding skills and knowledge through continuous education and training.
- Applied coding rules established by American Medical Association and Centers for Medicare and Medicaid Services for assignment of procedural codes.
- Managed daily operations associated with medical coding activities.
- Maintained positive working relationship with fellow staff and management.
Property Manager
Wehner Multifamily
Dallas, TX
02.2012 - 12.2019
- Managed overall tenant relations, promoted tenant satisfaction and streamlined services delivery.
- Completed lease applications and verifications, notifying prospects of results.
- Implemented cost-cutting measures where appropriate in order to reduce overhead costs without compromising quality standards.
- Conducted periodic inspections of properties to ensure compliance with safety regulations and tenant requirements.
- Planned, scheduled and coordinated general maintenance or repairs for commercial or residential properties.
- Monitored market trends to ensure competitive pricing structures for units under management.
- Prepared monthly reports detailing financial performance data such as revenue growth, expenses incurred.
- Oversaw projects through timely inquiry response, event coordination and on-site support for feature film productions and events.
- Collected rent from tenants to pay maintenance and repair costs and other expenses.
- Facilitated tenant paperwork processing and verification.
- Investigated and resolved property complaints and violations to foster pleasant living environment for residents.
- Coordinated with vendors for the procurement of services such as repairs, renovations, landscaping.
Education
Medical Assistant -
Arlington Medical Institute
Arlington, TX10.2008
High School Diploma -
La Joya High School
La Joya, TX05.1995
Skills
Budget control
Facilities management
Information technology management
Market analysis
Intellectual property management
Rules and regulations
Financial management
Legal and regulatory compliance
Business administration
Analytical thinking
Strategies and goals
Bilingual in English and Spanish Proficient in both languages (read and write)
Microsoft office
Quality management systems
Operations management
Project management
Quality control planning
Timeline
Quality Control Supervisor / Project Manager
Comfort Communities
09.2025 - Current
Rural Mail Carrier
USPS
12.2024 - 04.2025
Workers' Compensation Director
EcCare Health Centers
12.2019 - 09.2024
Property Manager
Wehner Multifamily
02.2012 - 12.2019
Medical Assistant -
Arlington Medical Institute
High School Diploma -
La Joya High School