Summary
Overview
Work History
Education
Skills
Certification
Timeline
Hi, I’m

Milan Jackson

Rahway,NJ

Summary

Accomplished CEO at Galore Beauty, adept in strategic planning and business development, significantly enhancing salon's market presence. Excelled in client relationship building and operational excellence, achieving substantial company growth. Skilled in marketing and advertising, demonstrated through innovative social media campaigns. Proven track record in boosting customer loyalty and sales growth at Blissful Body Aesthetics and Old Navy.

Overview

7
years of professional experience
1
Certification

Work History

Galore Beauty

CEO
07.2020 - Current

Job overview

  • Developed successful marketing initiatives to attract new clients and retain existing ones through social media campaigns and promotional offers.
  • Controlled inventory by tracking expenses, purchases, and shelf stock.
  • Built business through commitment to excellent customer service, resulting in customer loyalty and retention.
  • Addressed and resolved customer complaints swiftly, maintaining high levels of client satisfaction and loyalty.
  • Enhanced salon reputation and customer loyalty by implementing high-quality customer service protocols.
  • Analyzed market trends to keep salon's offerings competitive and appealing to broad client base.
  • Enhanced online presence through social media and digital marketing, attracting larger and more diverse clientele.
  • Achieved company growth by implementing strategic plans and streamlining operations.

Blissful Body Aesthetics

Receptionist/Waxing Specialist
09.2023 - 12.2023

Job overview

  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Confirmed appointments, communicated with clients, and updated client records.
  • Answered phone promptly and directed incoming calls to correct offices.
  • Kept reception area clean and neat to give visitors positive first impression.
  • Handled cash transactions and maintained sales and payments records accurately.
  • Boosted clientele through effective promotion of waxing services and referral incentives.
  • Enhanced client satisfaction by providing exceptional waxing services with attention to detail and precision.

Old Navy

Lead Sales Associate
07.2017 - 07.2020

Job overview

  • Handled cash register operations and customer transactions to process payments.
  • Resolved customer issues promptly, ensuring satisfaction and loyalty.
  • Processed and stocked merchandise in accordance with store standards.
  • Contributed towards improving overall store ambience by maintaining a clean and organized work environment.
  • Trained, coached, and mentored new sales associates for maximum performance.

Education

Pro Beauty Academy
Edison, NJ

No Degree from Esthetician
11.2021

Delaware State University
Dover, DE

Bachelor of Science from Business Management
05.2021

Skills

  • Effective Decision Making
  • Operational Excellence
  • Customer Focus
  • Strategic Visioning
  • Client Relationship Building
  • Operations Management
  • Strategic Planning
  • Business Development
  • Marketing and Advertising
  • Sales Growth
  • Brand Management

Certification

  • Licensed Esthetician - February 2022

Timeline

Receptionist/Waxing Specialist

Blissful Body Aesthetics
09.2023 - 12.2023

CEO

Galore Beauty
07.2020 - Current

Lead Sales Associate

Old Navy
07.2017 - 07.2020

Pro Beauty Academy

No Degree from Esthetician

Delaware State University

Bachelor of Science from Business Management

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Milan Jackson