Milan Marcontell
Dallas,TX
Summary
Accomplished Lead Bartender with a proven track record at Cafe Blue Oyster Bar, adept in inventory control and superior customer service. Excelled in crafting special cocktails for large events, enhancing guest experiences, and training new staff. Demonstrates strong wine and liquor knowledge alongside effective employee coaching, contributing to significant loyalty and satisfaction.
Overview
6
6
years of professional experience
Work History
Lead Bartender
Cafe Blue Oyster Bar
2022.04 - 2024.08
- Crafted special cocktails and cocktail lists for rotating drink features and for large events and buy outs.
- Kept detailed inventories and notified management of ordering needs for liquor, beer, wine, and bar supplies.
- Organized bar inventory and storage procedures to keep stock within optimal levels and meet expected customer demands.
- Worked directly across the street from Austin’s convention center and served high customer volumes during special events, nights, and weekends.
- Cultivated strong relationships with repeat customers, engaging in friendly conversation and memorizing drink orders to promote loyalty.
- Regularly worked buy outs and special events that could host up to 350 people.
- Regularly worked high volume shifts taking care of bar guests, well tickets, and a full section.
- Trained any new bartenders for the company regarding menu items, feature boards, and restaurant policies and procedures.
Server/Bartender
PF Changs Restaurant
2018.11 - 2022.04
- Prepared beverages to P.F. Changs specifications and made recommendations for other food and beverage products.
- Established a connection with visitors, created a great guest experience, accommodated all requests, and promptly handled difficulties.
- Recognized as a lead server with responsibility of overseeing opening and closing duties as well as training new servers and bartenders regarding menu items, corporate policies, and procedures.
Education
Some College Hours - Business
Concordia University Austin
Austin, TXSkills
- Employee Coaching
- Preparing garnishes
- Menu Memorization
- Inventory Control
- Superior customer service
- Inventory
- Food Service
- Food Running
- Wine and liquor knowledge
Timeline
Lead Bartender
Cafe Blue Oyster Bar
2022.04 - 2024.08
Server/Bartender
PF Changs Restaurant
2018.11 - 2022.04
Some College Hours - Business
Concordia University Austin
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