Milan Mendoza
10156 E. Rincon Shadows Drive, Tucson,AZ
Summary
I am seeking to leverage strong patient care skills, efficient documentation, and proven ability to excel in high-pressure environments. I am eager to contribute to a dynamic healthcare team by providing exceptional care, supporting patient well-being, and ensuring a safe and comfortable environment for patients and their families.
Overview
5
5
years of professional experience
Work History
Server
Roadhouse Cinemas
02.2023 - Current
- Demonstrated strong multitasking skills by managing multiple customers simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
- Handled cash transactions accurately, contributing to balanced daily financial reports.
- Consistently met or exceeded performance goals related to sales targets, customer satisfaction ratings, and order accuracy.
Volunteer at Banner Orthopedic Surgery Center
Banner Hospital
08.2024 - 12.2024
- Assisted in transferring patients, beds and patient care equipment to other rooms adhering to necessary safety precautions.
- Provided excellent customer service to patients and medical staff.
- Followed document protocols to safeguard confidentiality of patient records.
- Facilitated communication between patients and various departments and staff.
- Enhanced patient safety through diligent monitoring and reporting of vital signs to nursing staff.
- Provided compassionate care to patients, addressing their concerns and answering questions thoroughly.
Hostess/Server
Sushi Nara
11.2021 - 01.2023
- Answered customer questions about hours, seating, and menu information.
- Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
- Demonstrated strong multitasking skills, balancing responsibilities such as answering phone calls, greeting guests, and updating reservation logs simultaneously.
- Maintained a clean and welcoming environment, ensuring the comfort of guests throughout their visit.
Volunteer at Law Firm
Salcido Law
05.2020 - 07.2020
- Maintained confidentiality of sensitive information, adhering to strict ethical guidelines and professional standards.
- Coordinated scheduling and appointments, ensuring punctual attendance at important meetings and court dates.
- Supported attorneys during trial proceedings by managing relevant documents and exhibits effectively.
- Implemented efficient filing systems for physical and electronic records, resulting in easy access to essential information.
- Managed approximately 30 incoming calls and inquiries, directing callers to appropriate personnel or resources.
Education
Bachelor of Science - Bachelorette of Nursing
University of Arizona
Tucson, AZ05-2026
High School Diploma -
Sabino High School
Tucson, AZ05-2021
Skills
- Exceptionally detail-oriented
- Strong work ethic
- Exceptional customer service
- Reliable team player
- Knowledge of Microsoft Office
- Efficient time management
- Critical thinker
Timeline
Volunteer at Banner Orthopedic Surgery Center
Banner Hospital
08.2024 - 12.2024
Server
Roadhouse Cinemas
02.2023 - Current
Hostess/Server
Sushi Nara
11.2021 - 01.2023
Volunteer at Law Firm
Salcido Law
05.2020 - 07.2020
Bachelor of Science - Bachelorette of Nursing
University of Arizona
High School Diploma -
Sabino High School
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