MILAN THOMAS
New Castle
Summary
Highly vigilant and reliable with experience in maintaining secure environments for various establishments including retail, corporate, and event settings. Skilled in monitoring surveillance equipment, conducting patrols, and managing access control with keen observation abilities to detect suspicious activities and enforce property rules. Proven track record in de-escalating potential conflicts and effectively communicating with law enforcement to ensure safety and security. Demonstrated impact in previous positions by reducing incidents of theft and ensuring the well-being of employees and visitors through proactive security measures.
Overview
5
5
years of professional experience
Work History
Security Officer
Sunstate Security
Newark
07.2025 - Current
- Provided professional security services to ensure the safety and protection of people, property, and assets at assigned client sites
- Conducted routine patrols (foot and/or vehicle) to deter criminal activity and identify safety hazards
- Monitored surveillance systems, access control points, and alarm systems to maintain site security
- Enforced site-specific rules, policies, and procedures in a calm and professional manner
- Responded promptly to incidents, emergencies, and disturbances, taking appropriate action as required
- Completed detailed incident, activity, and shift reports with accuracy and timeliness
- Assisted employees, visitors, and guests by providing directions, access verification, and customer service support
- Coordinated with local law enforcement, emergency responders, and site management when necessary
- Maintained a visible security presence to promote a safe and secure environment
Mass Communication Specialist
U.S. Navy
New Castle
01.2021 - Current
- Prepare and write news and feature articles for publication
- Photograph events for publication and historic documentation
- Operate and maintain a variety of state-of-the-art still and video cameras
- Operate computer-based graphics software and desktop publishing systems
- Create original visual information displays and graphics
- Multi-media design and production
- Design and manage public and secure websites
- Layout and design military newspapers and magazines
- Manage radio and television stations
- Operate video and electronic imaging equipment
- Operate digital electronic reproduction equipment
- Edit video news, features, and documentation
- Shoot still photographs and video for accident or incident investigations
- Conduct interviews
- Market stories
- Perform as a Public Affairs Officer
Account Manager
SECURITAS
New Castle
02.2022 - 08.2025
- Lead Officers, and other company personnel assigned to one or more posts at client site(s); acts to ensure that all post orders are followed, that established rounds are completed, and that required reports are filed; notifies proper authorities and client in emergency situations.
- Coach and discipline personnel as appropriate; seeks advice from company management or designated representatives as appropriate; meets personally with employees and documents coaching and disciplinary actions.
- Train Security Officers and other company personnel; reviews post orders and other details of assignments with subordinates.
- Assist in the submission of payroll and personnel information to the company as designated.
- Prepare, files, and submits various reports as required.
- Inspects posts as scheduled and meets with subordinates to outline tasks and responsibilities.
- Meet with client representatives as scheduled or as needed to provide assurance that all security requirements are being met and to provide quality customer service.
- As assigned, in accordance with applicable company policies and procedures and in compliance with state and federal laws, carries out supervisory duties that can include some or all of the following: interviewing, orienting and training employees; planning, assigning, and directing work; coaching and appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems; and, making hiring and termination recommendations.
- Perform the duties of a Security Officer in accord with post orders and company policy.
Education
Defense Information School - Mass Communications
Defense Information School
Fort MeadeHoward High School of Technology - Building Automation Systems
Howard High School of Technology
WilmingtonSkills
- Graphics Software Expert
- Adobe InDesign Expert
- Desktop Publishing Expert
- Federal Laws Expert
- Management Expert
- Public Affairs Expert
- Editing Expert
- Adobe Illustrator Expert
- Imaging Expert
- Adobe Photoshop Expert
- Mass Communication Expert
- Microsoft Excel Expert
- Planning Expert
- Digital Photography Expert
- Microsoft PowerPoint Expert
- Communications Expert
- Video Cameras Expert
- Photography Expert
- Adobe Premiere Pro Expert
- Surveillance Expert
- Incident Response Expert
- Risk Management Expert
- Data Management Expert
References
- Luke Mathias, 14452480157, Securitas, luke.mathias@securitasinc.com
- Tyrone Brown Jr., 3022571088, Secuirtas, browncty@amazon.com
- Aislinn Hayden, 570-417-0967, Amazon, aislh@amazon.com
- Christopher Previc, 717-678-5082, U.S. Navy, christopher.d.previc.mil@us.navy.mil
Timeline
Security Officer
Sunstate Security
07.2025 - Current
Account Manager
SECURITAS
02.2022 - 08.2025
Mass Communication Specialist
U.S. Navy
01.2021 - Current
Defense Information School - Mass Communications
Defense Information School
Howard High School of Technology - Building Automation Systems
Howard High School of Technology