Milana Dodsworth
Esthetician
San Jose,CA
Summary
I am an Esthetician with success in expertly determining the proper treatments based on individual client needs. I have worked in the industry since 1990 starting off as an employee in a skin care salon with three other Esthetician's. I was a stay at home mom for several years until I helped a friend open up and worked in a full service salon/day spa as an employee, then became an independent contractor for 8yrs. After that I moved into a suite concept business where I now own my business as a solo Esthetician.
I have also worked in the banking industry for 10 years supporting Managers, VP's and Executives. I've done some outside sales as well in my early years.
I am an organized Esthetician proficient in a computer spa program, Vagaro, product sales and customer appointment set-up. I enjoy working with my clients and making them feel special and taken care of. I am very personable and love to help others.
Overview
21
21
years of professional experience
1
1
year of post-secondary education
Work History
Licensed Esthetician
Milana Dodsworth
San Jose, CA
01.2015 - Current
- Performed waxing, body wrap application and gentle exfoliation to improve overall skin condition.
- Assessed condition of clients' skin in order to make recommendations to improve skin quality.
- Handled busy schedules and stayed on top of key deadlines.
- Resolved customer complaints and facilitated conflict resolutions.
- Fostered friendly, warm and exceptional customer experience.
- Welcomed clients arriving for appointments.
- Developed individualized, therapeutic skin care programs.
- Flexibly worked evenings and weekends to maintain proper spa coverage.
- Carried out product inventory checks, charting and consultations.
- Stocked treatment rooms with proper supplies.
Esthetician
Paizley's Salon And Spa
Cupertino, CA
04.2005 - 12.2014
- Assessed condition of clients' skin in order to make recommendations to improve skin quality.
- Performed waxing, body wrap application and gentle exfoliation to improve overall skin condition.
- Designed post-treatment at-home care products.
- Flexibly worked evenings and weekends to maintain proper spa coverage.
- Notified supervisor of supply needs to maintain stock of necessary items.
- Educated patients on treatment options.
- Resolved customer complaints and facilitated conflict resolutions.
- Carried out product inventory checks, charting and consultations.
- Informed guests of appropriate products available to increase retail sales.
- Welcomed clients arriving for appointments.
Esthtician
Yvette's Institute De Beaute'
Los Gatos, CA
05.1990 - 01.1994
- Performed waxing, body wrap application and gentle exfoliation to improve overall skin condition.
- Assessed condition of clients' skin in order to make recommendations to improve skin quality.
- Provided clients with knowledge of all cosmetic services being provided.
- Advised clients on proper home-care regimens.
- Recommended retail products for at-home use.
- Analyzed skin condition and made appropriate product recommendations.
- Informed guests of appropriate products available to increase retail sales.
Education
Beauty Trade School Certification - Skin Care/Esthetician
Milpitas Beauty College
Milpitas, CA 06.1989 - 01.1990
Skills
Spa retail sales
Guest services expertise
Waxing and laser hair removal
Public health codes knowledge
Excellent team player
Scheduling
Professional demeanor
Relationship building and management
Customer consultation
CA Licensed esthetician
Eyebrow and lash tinting
Skin rejuvenation
Timeline
Licensed Esthetician
Milana Dodsworth
01.2015 - Current
Esthetician
Paizley's Salon And Spa
04.2005 - 12.2014
Esthtician
Yvette's Institute De Beaute'
05.1990 - 01.1994
Beauty Trade School Certification - Skin Care/Esthetician
Milpitas Beauty College
06.1989 - 01.1990