Milana Dodsworth
Esthetician
San Jose,CA
Summary
I am an Esthetician with success in expertly determining the proper treatments based on individual client needs. I have worked in the industry since 1990 starting off as an employee in a skin care salon with three other Esthetician's. I was a stay at home mom for several years until I helped a friend open up and worked in a full service salon/day spa as an employee, then became an independent contractor for 8yrs. After that I moved into a suite concept business where I now own my business as a solo Esthetician.
I have also worked in the banking industry for 10 years supporting Managers, VP's and Executives. I've done some outside sales as well in my early years.
I am an organized Esthetician proficient in a computer spa program, Vagaro, product sales and customer appointment set-up. I enjoy working with my clients and making them feel special and taken care of. I am very personable and love to help others.
Overview
21
21
years of professional experience
1
1
year of post-secondary education
Work History
Licensed Esthetician
Milana Dodsworth
San Jose, CA
01.2015 - Current
- Performed waxing, body wrap application and gentle exfoliation to improve overall skin condition.
- Assessed condition of clients' skin in order to make recommendations to improve skin quality.
- Handled busy schedules and stayed on top of key deadlines.
- Resolved customer complaints and facilitated conflict resolutions.
- Fostered friendly, warm and exceptional customer experience.
- Welcomed clients arriving for appointments.
- Developed individualized, therapeutic skin care programs.
- Flexibly worked evenings and weekends to maintain proper spa coverage.
- Carried out product inventory checks, charting and consultations.
- Stocked treatment rooms with proper supplies.
Esthetician
Paizley's Salon And Spa
Cupertino, CA
04.2005 - 12.2014
- Assessed condition of clients' skin in order to make recommendations to improve skin quality.
- Performed waxing, body wrap application and gentle exfoliation to improve overall skin condition.
- Designed post-treatment at-home care products.
- Flexibly worked evenings and weekends to maintain proper spa coverage.
- Notified supervisor of supply needs to maintain stock of necessary items.
- Educated patients on treatment options.
- Resolved customer complaints and facilitated conflict resolutions.
- Carried out product inventory checks, charting and consultations.
- Informed guests of appropriate products available to increase retail sales.
- Welcomed clients arriving for appointments.
Esthtician
Yvette's Institute De Beaute'
Los Gatos, CA
05.1990 - 01.1994
- Performed waxing, body wrap application and gentle exfoliation to improve overall skin condition.
- Assessed condition of clients' skin in order to make recommendations to improve skin quality.
- Provided clients with knowledge of all cosmetic services being provided.
- Advised clients on proper home-care regimens.
- Recommended retail products for at-home use.
- Analyzed skin condition and made appropriate product recommendations.
- Informed guests of appropriate products available to increase retail sales.
Education
Beauty Trade School Certification - Skin Care/Esthetician
Milpitas Beauty College
Milpitas, CA 06.1989 - 01.1990
Skills
Spa retail sales
Timeline
Licensed Esthetician
Milana Dodsworth
01.2015 - Current
Esthetician
Paizley's Salon And Spa
04.2005 - 12.2014
Esthtician
Yvette's Institute De Beaute'
05.1990 - 01.1994
Beauty Trade School Certification - Skin Care/Esthetician
Milpitas Beauty College
06.1989 - 01.1990
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