Milana Guzman
Claremont,CA
Summary
Dynamic barista with a proven track record at Trubowl, excelling in customer service and beverage preparation. Recognized for attention to detail and effective time management, I foster a welcoming environment while training new staff. Adept at streamlining processes, I ensure operational efficiency and maintain high standards of cleanliness.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Trubowl- Barista
Cindy Aviles
Upland, CA
07.2025 - Current
- Prepared high-quality beverages following standardized recipes and customer preferences.
- Maintained cleanliness and organization of work station to ensure a safe environment.
- Provided exceptional customer service, addressing inquiries and resolving issues promptly.
- Operated equipment efficiently, ensuring optimal functionality throughout shifts.
- Assisted in training new staff on beverage preparation techniques and customer interaction protocols.
- Collaborated with team members to streamline order processes during peak hours.
- Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
Mail Clerk
Debra Guzman
Covina, CA
10.2022 - 12.2024
- Sorted and distributed incoming mail efficiently to ensure timely delivery.
- Maintained accurate records of all outgoing and incoming correspondence.
- Operated mail processing equipment, including postage meters and sorting machines.
- Assisted with inventory management of mailing supplies to prevent shortages.
Education
High School Diploma -
Mt. San Antonio College
Walnut, CASkills
Time management
Friendly and outgoing
Attention to detail
Team player
Opening and closing duties
Exceptional customer service
Active listener
Accomplishments
Wrestling Captain of my High School Team
CIF 25’
CIF 24’
Scholarships from the City Of Claremont
3.8 GPA
Certification
Food Handler Certification,
CPR Certification
Timeline
Trubowl- Barista
Cindy Aviles
07.2025 - Current
Mail Clerk
Debra Guzman
10.2022 - 12.2024
High School Diploma -
Mt. San Antonio College