Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Milana Linskiy

Portland,OR

Summary

Dynamic and results-oriented professional with a proven track record at Shawarma Spot, excelling in customer service and problem-solving. Demonstrated leadership by training new team members and enhancing team collaboration. Achieved increased customer satisfaction through exceptional service and complaint resolution. Skilled in cash handling and maintaining workplace safety, consistently fostering a positive and efficient work environment.

Overview

2
2
years of professional experience

Work History

Team Member

Shawarma Spot
04.2022 - Current


  • Kept food truck and work areas clean, organized, and safe to promote efficiency and team safety.
  • Learned all required tasks quickly to maximize performance in food truck.
  • Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
  • Contributed to team success by completing jobs quickly and accurately.
  • Developed strong cooperative relationships with coworkers and managers.
  • Maintained productive, efficient approach to all tasks.
  • Developed strong customer service and product knowledge skills to enhance individual and team performance.
  • Operated register to process window, phone and online payments and collect cash payment for order totals.
  • Worked different stations to provide optimal coverage and meet production goals.
  • Addressed and resolved customer complaints in polite and professional manner.
  • Contributed to a positive work environment by consistently demonstrating professionalism, adaptability, and strong interpersonal skills.
  • Increased customer satisfaction with prompt and accurate responses to inquiries, addressing concerns, and resolving issues.
  • Assisted with inventory counts and stocking of merchandise.
  • Trained new team members by relaying information on company procedures and safety requirements.
  • Broke down boxes and cartons, disposing of refuse in proper cardboard receptacles.
  • Gained recognition for delivering excellent customer service through active listening, empathetic communication, and timely resolution of concerns.
  • Provided exceptional support to colleagues by sharing knowledge, offering assistance, and fostering teamwork.
  • Ensured smooth operations during peak periods via effective time management techniques such as delegation and task prioritization.
  • Maintained strict adherence to company policies and procedures while sustaining high-quality work standards under pressure.

Education

High School Diploma -

Penn Foster Career School
Scranton, PA
05.2021

Skills

  • Customer Service
  • Positive Attitude
  • Teamwork and Collaboration
  • Problem-Solving
  • Attention to Detail
  • Collaboration and Teamwork
  • Following Instructions
  • Cash Handling
  • Cleaning
  • Flexible Schedule
  • Leadership Qualities
  • Workplace Safety
  • Money Handling
  • Decision-making capabilities
  • Safety understanding
  • Computer Skills
  • Creativity and Innovation
  • Heavy Lifting
  • Goal Setting and Achievement
  • Organizing Work Stations
  • Product Knowledge
  • Training and mentoring
  • Complaint resolution
  • Order Preparation
  • Fluent in Language
  • Idea Development and Brainstorming
  • Project Planning

Languages

Russian
Native or Bilingual
English
Native or Bilingual

Timeline

Team Member

Shawarma Spot
04.2022 - Current

High School Diploma -

Penn Foster Career School
Milana Linskiy