Summary
Overview
Work History
Education
Skills
Certification
SKILLS
Timeline
Generic

Milana Shaulova

Sayreville,NJ

Summary

Professional with experience in customer service and safety protocols, prepared for this role. Strong focus on teamwork and adaptability, ensuring smooth operations and exceptional passenger experiences. Skilled in conflict resolution, emergency response, and communication, with calm and approachable demeanor that fosters trust and cooperation among colleagues and passengers.

Overview

4
4
Languages
1
1
Certification
1
1
year of professional experience

Work History

Phlebotomist - PSR II

Quest Diagnostics
03.2026 - Current

Education

Certificate - Electrocardiography / Phlebotomy Technician

AIMS Education-College of Health Sciences
Piscataway, NJ

Associate of Science - Allied Health

Middlesex College
Edison, NJ
08.2025

Skills

  • Languages: English (Native), Russian (Native)
  • Highlights: Customer Service, Communication, Safety Awareness, Teamwork, Composure Under Pressure, Detail Oriented, Time Management, Critical Thinking, Avid Learner

    • Customer Service & Interpersonal Skills:

  • Compassionate in providing quality care to each patient in a fast paced healthcare environment
  • Calm patients anxiety or distress through clear communication and reassurance
  • Remain professional and calm in stressful situations
  • Manage multiple priorities efficiently while maintaining attention to detail and time sensitive deadlines

    • Clinical Proficiency:

  • Verify patient identity and proper documentation to ensure the security of the patient's health information
  • Comply with applicable laws, regulations, and company policies
  • Prioritize patient safety during procedures
  • Collaborate with colleagues, and work as a team to complete tasks

Certification

First Aid and CPR Certified, Basic Life Support (BLS) Certified, Certified EKG / Certified Phlebotomist

SKILLS

English (Native)
Russian (Native)
Hebrew (Proficient)
Spanish (Novice)

Timeline

Phlebotomist - PSR II

Quest Diagnostics
03.2026 - Current

Associate of Science - Allied Health

Middlesex College

Certificate - Electrocardiography / Phlebotomy Technician

AIMS Education-College of Health Sciences

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