Milani Dela Cruz
Carson,CA
Summary
Experienced in order processing and inventory management, demonstrating attention to detail in ensuring product quality meets customer standards. Collaborated effectively with team members to complete tasks efficiently and meet deadlines, while providing excellent customer service to enhance satisfaction. Managed incoming and outgoing communications, assisting guests and visitors with various needs, and accurately processed customer orders. Proven ability to prioritize tasks and manage schedules effectively, contributing to overall operational efficiency.
Hardworking and dependable clerk offering 21+ years of clerical experience. Demonstrated prioritization, multitasking and planning abilities. Enthusiastic about using knowledge and skills to support operations.
Overview
32
32
years of professional experience
Work History
DC Clerk
Lakeshore Learning
Carson, California
03.2004 - 05.2025
- Utilized computer software programs to create reports, labels, forms.
- Attention to detail on school supplies.Making sure product quality will meet customers standard.
- Collaborated with team members to complete tasks efficiently and meet deadlines.
- Provided excellent customer service to ensure satisfaction.
- Processed customer orders promptly and accurately.
Receptionist
Seiyo Electronics Incorporated
Rosario Cavite, Phils
10.2000 - 10.2023
- Responsible for all incoming and outgoing calls.
- Assist all needs of guest and visitors.
- Check and receives incoming and outgoing jkb orders.
Private Tutor
Private Home
Manila, Phils
08.1998 - 06.2000
- Maintained a positive learning environment by setting clear expectations and rules for behavior.
- Teaching basic academic lesson to children ages 2 and 3 yrs old.
Production Operator
Fhilmag Electronics Incorporated
Rosario Cavite, Phils.
03.1993 - 05.1998
- Inspected finished goods for defects prior to packaging or shipping out to customers.
- Wingding core for computer parts.
Education
Associate of Science - Computer Science
San Sebastian College-Recoletos
Cavite, Philippines03-1993
Skills
- Order processing
- Inventory management
- Quality assurance
- Basic math
- Customer satisfaction
- Schedule and calendar management
- Mail processing
- Quality management
- Prioritization
- Quality control
- Multitasking and prioritization
- Scheduling
Languages
English
Native/ Bilingual
Timeline
DC Clerk
Lakeshore Learning
03.2004 - 05.2025
Receptionist
Seiyo Electronics Incorporated
10.2000 - 10.2023
Private Tutor
Private Home
08.1998 - 06.2000
Production Operator
Fhilmag Electronics Incorporated
03.1993 - 05.1998
Associate of Science - Computer Science
San Sebastian College-Recoletos