Milani Jeng
McKinney,TX
Summary
Looking to seek and maintain a full-time position that offers growth with professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level management position. Ready to help a new team achieve company goals!
Overview
1
1
year of professional experience
1
1
Certification
Work History
Starbucks Barista/Barista Trainer
Target
09.2023 - 12.2023
- Enhanced customer satisfaction by efficiently preparing and serving high-quality beverages.
- Maintained a clean and organized workspace for optimal productivity and safety.
- Streamlined order processing through accurate cash handling and efficient use of the point-of-sale system.
- Trained 3 new team members with positive reinforcement and respectful, encouraging coaching.
- Taught proper procedures and strategies for success to new employees and provided feedback and guidance.
- Customized training strategies based on individual barista knowledge, experience and strengths.
- Contributed to store profitability by upselling products and promoting seasonal offerings.
- Supported store management in achieving sales targets through active promotion of loyalty programs and special events.
Barista
Starbucks
08.2022 - 08.2023
- Educated customers on coffee offerings, promoting upselling opportunities and enhancing their overall experience.
- Handled cash transactions accurately, maintaining accountability for daily register balances.
- Employed strong communication abilities to resolve customer problems, handling complaints professionally and promptly to ensure satisfaction and foster loyalty.
- Supported training efforts for new hires, sharing knowledge of coffee making techniques and customer service standards.
- Contributed to a positive team environment through effective communication and collaboration with colleagues.
- Collaborated with team members to deliver timely and accurate orders during peak hours.
Education
High School Diploma -
ISchool Virtual Academy of Texas
Lewisville, TX05.2024
Skills
- Strategic Planning
- Effective Communication
- Problem Solving
- Decision-Making
- Time management
- Organizational skills
- Staff Training, Teamwork and Collaboration
- Emotional Intelligence
- Customer Service, Money Handling
Certification
- TABC Seller Training Certification
Texas Alcoholic Beverage Commission, Aug 2023
Expires: Aug 2025
- Food Handler Certification
StateFoodSafety, Dec 2022
Expires: Dec 2024
Affiliations
- Creative Writing
- Meditation & Yoga
- Art; Realism Drawing
Languages
Chinese (Mandarin)
Professional Working
English
Native or Bilingual
personal attributes
- Willingness to learn
- Empathy
- Reliability
- Confidence
- Motivated
- Ambition
- Optimistic
(Legal Name)
Taryn Jeng
References
References available upon request.
Timeline
Starbucks Barista/Barista Trainer
Target
09.2023 - 12.2023
Barista
Starbucks
08.2022 - 08.2023
High School Diploma -
ISchool Virtual Academy of Texas
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