Milanka Petrova
Operations Manager
San Bruno
Summary
Classically trained chef and culinary professional with almost 10 years of dedicated service experience, recognized for exceptional leadership in building high-performing teams. Expertise in delivering outstanding customer service, overseeing operations, and achieving culinary excellence while maintaining a strong commitment to food safety and quality. Proven ability to drive sales, reduce costs, and enhance profitability through effective inventory management and production oversight. Knowledgeable in diverse baking and cooking techniques, complemented by excellent time management skills and a collaborative approach to teamwork.
Overview
10
10
years of professional experience
4
4
Languages
Work History
Operations Manager
Air Culinaire Worldwide
02.2024 - Current
- Conducted regular performance reviews, identifying areas for improvement and developing action plans to address them.
- Supervised operations staff and kept employees compliant with company policies and procedures.
- Led hiring, onboarding and training of new hires to fulfill business requirements.
- Developed and implemented strategies to maximize customer satisfaction.
Chef/Lead Kitchen Supervisor
Air Culinaire Worldwide
05.2022 - Current
Pastry Cook
Artisan Restaurant Collection @LINKEDIN
06.2021 - 10.2021
Pastry Cook
Artisan Restaurant Collection @LINKEDIN
01.2019 - 06.2020
Pastry Cook
Bon Appetit Management Company @LINKEDIN
09.2018 - 12.2018
Chef De Partie
Murray Circle at Cavallo Point Lodge
03.2017 - 03.2018
Line Cook
Restaurant Talents
09.2016 - 02.2017
Commis Cook
Birchwood / OR Tambo Conference Centre
03.2016 - 08.2016
Education
Associate's degree - culinary arts
HRC Culinary Academy
09.2018
Bachelor of Arts - Elementary Education
University “Ss. Cyril And Methodius” – Faculty of Education „St. Clement of Ohrid“
06.2006
Skills
- Baking techniques
- Culinary expertise
- Inventory management
- Safe food handling
- Good team player
- Attention to detail
- Creativity
- Problem-solving
- Multitasking
- Plating design
References
References available upon request.
Interests
Health and Wellbeing, Reading, Yoga, Gastronomy, Photography
Extracurricular activities
Nutrition blogger Novak Djokovic Foundation, Monte Carlo, Monaco Volunteered at Novak Djokovic Foundation as a nutrition blogger – wrote articles about some aspects of nutrition or health and provided recipes that were posted on the Foundation website. Co-founder blog “Some like it Raw”, Skopje, Macedonia A place for people to learn about the healing and cleansing benefits of raw vegan foods and whole food. Recipes and other valuable information concerning nutrition are provided.
Training
- Lobster Ink Certificates in Food Safety Present
- Luxury Hospitality Standards - Benchmarks Present
- Wine Short Course Present
- Champagne Short Course Present
- Whisky Short Course Present
Timeline
Operations Manager
Air Culinaire Worldwide
02.2024 - Current
Chef/Lead Kitchen Supervisor
Air Culinaire Worldwide
05.2022 - Current
Pastry Cook
Artisan Restaurant Collection @LINKEDIN
06.2021 - 10.2021
Pastry Cook
Artisan Restaurant Collection @LINKEDIN
01.2019 - 06.2020
Pastry Cook
Bon Appetit Management Company @LINKEDIN
09.2018 - 12.2018
Chef De Partie
Murray Circle at Cavallo Point Lodge
03.2017 - 03.2018
Line Cook
Restaurant Talents
09.2016 - 02.2017
Commis Cook
Birchwood / OR Tambo Conference Centre
03.2016 - 08.2016
Associate's degree - culinary arts
HRC Culinary Academy
Bachelor of Arts - Elementary Education
University “Ss. Cyril And Methodius” – Faculty of Education „St. Clement of Ohrid“
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