Mila Gorsuch

Work History

Cashier Team Lead

Casey's Gas Station

09.2022 - 07.2024

Performed store opening, closing, and shift-change actions and kept accurate shift-change logs.
Trained, mentored, and developed new cashiers with positive and encouraging techniques to maximize performance and team contributions.
Processed both cash and card purchases and returns.
Restocked and organized merchandise in front lanes.
Increased customer loyalty and retention.
Assisted customers by answering questions and fulfilling requests.
Worked extra shifts during busy periods and covered for call-in employees to maintain service levels.
Quickly and accurately counted drawers at start and end of each shift.
Helped customers complete purchases, locate items, and join reward programs.
Controlled merchandise zoning and monitored compliance with merchandising guidelines.
Operated POS cash register and equipment to collect payments.
Trained team members on cash register operation and cash handling.
Led opening and closing procedures and conducted cashier drops, cash control and vault monitoring.
Supervised cashiers to boost customer service levels, check accurate balance for transactions and promote smooth operations.
Communicated with customers and team members to solve problems.
Set up new sales displays each week with fresh merchandise.
Handled cash with high accuracy and took care to check bills for fraud.
Demonstrated product features, answered questions and redirected objections to highlight positive aspects.
Worked with floor team and managers to meet wide range of customer needs.
Learned duties for various positions and provided backup at key times.

Kitchen Staff Member

Caseys's General Stores

09.2022 - 07.2024

Prevented food spoilage by monitoring dates, rotating stock, and following proper storage procedures.
Sanitized dining ware and kitchen equipment according to health code standards.
Learned other teammates' work tasks to train as backup.
Kept supplies in sufficient stock by assessing inventory levels and reporting lower stock items.
food handlers certificate
basset
Maintained clean, trash-free workspaces to maximize productivity and safety.
Made food according to standard recipes with requested changes for customer satisfaction.
Cleaned walk-in refrigerators and freezers and operated powered floor and steam equipment for deep cleaning.
Followed sanitary food handling procedures, focused on correct use of covers and labels and discarded ingredients by expiration date.
Washed, peeled and cut fruits and vegetables by hand and machine and assembled and mixed salad ingredients, gelatin molds and fruit crisps.
Followed recipes and chef instructions to prepare food correctly.
Labeled and stored all food items correctly and checked expiration dates routinely.
Unloaded food deliveries and stored items in proper locations for easy access.
Monitored food temperatures and quality throughout shifts.
Managed time to juggle multiple tasks simultaneously with ease.
Transported food items from storage areas to kitchen for prepping.
Followed proper handling and sanitation procedures to comply with food safety standards and protocols.
Restocked supplies and prepared additional ingredients during downtime for expected busy periods.
Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.

Cashier

Speedway Gas Station

02.2022 - 06.2022

Helped customers complete purchases, locate items, and join reward programs.
Greeted customers entering store and responded promptly to customer needs.
Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Worked flexible schedule and extra shifts to meet business needs.
Restocked and organized merchandise in front lanes.

Cashier

One Love Candle & Bath

02.2021 - 08.2021

Helped customers complete purchases, locate items, and join reward programs.
Greeted customers entering store and responded promptly to customer needs.
Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Restocked and organized merchandise in front lanes.
Answered questions about store policies and addressed customer concerns.
Worked closely with shift manager to solve problems and handle customer concerns.
Welcomed customers and helped determine their needs.
Stocked, tagged and displayed merchandise as required.
Used POS system to enter orders, process payments and issue receipts.

Product Assembler

Concentric

09.2020 - 01.2021

Packaged finished products, labeled boxes and stacked for shipment.
Updated logs and completed production reports.
Worked efficiently to minimize material and time waste.
Adhered to safety practices and quality standards at all times.
Assembled as many as 500 hydraulic pumps each day.
ensure quality of costumers product
Monitored inventory, keeping necessary supplies on hand.
Inspected completed products to encourage quality and adherence to company standards.
Completed tasks on time to meet quality and safety standards.
Utilized blueprints, schematics and diagrams to accurately complete tasks.

Electronics Sales Associate

Walmart

11.2017 - 11.2019

Displayed merchandise by arranging in appealing ways to boost sales.
Checked pricing, scanned items, applied discounts, and printed receipts to ring up customers.
Greeted customers, helped locate merchandise, and suggested suitable options.
Coordinated restocking of sales floor with current merchandise and accurate signage for current promotions.
Checked to see if requested items were available from store's inventory.
Stayed up-to-date on current promotions, sales, and special events to impart such information to customers.
Worked with loss prevention in monitoring shopper behavior.
Located merchandise across various stores to address customer needs.
Answered customer questions about products and services, helped locate merchandise, and promoted key items.
Increased sales and customer satisfaction through personalized servicing.
Opened, shelved and merchandised new products in visually appealing and organized displays for optimal sales promotions.
Provided exceptional services and pleasant shopping experiences to retail customers.

Summary

Overview

Work History

Cashier Team Lead

Kitchen Staff Member

Cashier

Cashier

Product Assembler

Electronics Sales Associate

Education

No Degree -

Skills

Certification

Work Availability

Timeline

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