Milburn (Jack) Gamblin
Portland,TN
Summary
Driven and decisive Supervisor offering 5+ years of experience managing Warehouse teams to deliver compliance, personnel communication and workforce programs. Flexible and focused with expertise in recruitment and retention, staff training and development and complex problem resolution.
Overview
10
10
years of professional experience
Work History
DC Supervisor
Tractor Supply Company
Franklin, KY
10.2022 - 07.2024
- Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
- Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.
- Resolved conflicts among team members promptly, maintaining a harmonious working environment conducive to productivity.
- Collaborated with other departments to achieve organizational goals, fostering teamwork across various functions.
- Conducted performance evaluations for staff members, identifying areas of improvement and guiding professional development plans.
- Implemented safety protocols to minimize workplace accidents and maintain compliance with industry standards.
- Maintained high safety standards to ensure secure workplace for all employees and visitors.
- Managed diverse team, promoting inclusive work environment that leveraged individual strengths.
- Evaluated staff performance and provided coaching to address inefficiencies.
- Maintained overall safe work environment with employee training programs and enforcement of safety procedures.
- Achieved significant improvements in operational efficiency, introducing and enforcing quality control measures.
- Enhanced operational workflow, identifying and eliminating bottlenecks in daily procedures.
Performance Supervisor
Insource Performance Solutions LLC
Franklin, KY
01.2021 - 10.2022
- Insure all Team members follow best safety practices.
- Onboard new team members to meet staffing needs.
- Established and enforced clear goals to keep employees working collaboratively.
- Provided ongoing training to address staff needs.
- Identified and corrected performance and personnel issues to reduce impact to business operations.
Operations Supervisor
DHL Supply Chain
Portland, TN
04.2014 - 08.2019
- Trained, mentored and motivated employees to maximize team productivity.
- Disseminated safety information and monitored employee compliance with regulatory and organizational policies.
- Trained, assisted and supervised 30+member team, resulting in improved efficiency.
- Utilized active listening skills to quickly resolve problems and escalated larger issues to Ops. Manager.
- Supervised team promoting positive work environment through effective communication, active engagement and hands-on assistance.
Education
GED -
Sumner Adult Learning Center
Gallatin, TN05.2011
Skills
- Decision Making
- New Hire Onboarding
- Employment Data Tracking
- Analytical and Critical Thinking
- Logical and Methodical
- Conflict Resolution
- Microsoft Office
- Sound Judgment
- Training Development and Execution
- Training and mentoring
- Processes and procedures
- Process Improvement
- Policy Enforcement
- Problem-Solving
- Multitasking
- Idea Development and Brainstorming
- Quality Assurance
- Team Collaboration
- Inventory Management
Timeline
DC Supervisor
Tractor Supply Company
10.2022 - 07.2024
Performance Supervisor
Insource Performance Solutions LLC
01.2021 - 10.2022
Operations Supervisor
DHL Supply Chain
04.2014 - 08.2019
GED -
Sumner Adult Learning Center