Milcah Delva
Orlando,Fl
Summary
Organized and efficient Data Entry Clerk with 14 years of experience in data organization, proofreading and word processing. Multi-talented in smoothly handling office administration support tasks. Team player works to support group efforts to meet critical deadlines. Efficient and precise with commitment to finishing jobs quickly and accurately. Proven to work closely with coworkers for effective data management. Skilled in document digitization, office modernization and data organization for enhanced productivity.
Overview
15
15
years of professional experience
Work History
Executive Secretary / Translator
General Consulate Of The Dominican Republic
04.2011 - 05.2022
- General Consulate of the Dominican Republic in Haiti - PORT-AU-PRINCE,
- Visas issuance
- Legalization of documents
- Assist the team and the employers in translation as needed
- Customer service representative
- Responded to emails and other correspondence to facilitate communication and enhance business processes.
- Filed paperwork and organized computer-based information.
- Led staff and vendors in providing high level of service for owner and guests.
- Greeted arriving visitors, determined nature and purpose of visit and directed individuals to appropriate destinations.
- Managed mail and both incoming and outgoing correspondence, mail, email and faxes.
- Coordinated travel arrangements and bookings for executive staff.
- Handled incoming and outgoing mail, email and faxes.
- Handled confidential information in professional manner.
- Updated and maintained confidential databases and records.
- Transcribed phone messages and relayed to appropriate personnel.
- Answered high volume of phone calls and email inquiries.
- Promoted team productivity by keeping supplies organized and well-stocked.
Data Entry Operator / CUSTOMER REPRESENTATIVE
Digicel Haiti - PORT AU PRINCE
05.2007 - 10.2007
- Collated and organized data entry documents into filing systems for easy access.
- Maintained files, records and chronologies of entry activities.
- Completed data entry tasks with accuracy and efficiency.
- Developed and maintained databases to store customer information.
- Sorted documents and maintained organized filing process.
- Scanned documents and saved in database to keep records of essential organizational information.
- Corrected data entry errors to prevent duplication or data degradation.
- Sent completed entries for evaluation and final approval.
- Followed established procedures to enter and process data correctly.
- Coded and processed applications into required electronic formats.
- Developed data entry policies and procedures in compliance with company standards.
Project Assistant / Community Mobilizer
Islamic Relief Worldwide
09.2010 - 02.2011
- Provide field support in implementation of Islamic Relief Haiti program, including assisting the Program Manager as needed in the design of the programs and implementation and monitoring projects.
Branch Manager / Customer Service representative
Digicel Haiti - PORT
11.2007 - 11.2008
- Stock management
- Billing
- Prepare inventories and send them to the main office
Supervisor
Haiti Bloc
05.2010 - 08.2010
- Ensure the supervision of the transports, orders and deliveries
- Present a daily report on the management and maintenance of materials.
- Created successful work schedules for each team member to maintain deadlines and fully staff shifts.
- Conducted regular reviews of operations and identified areas for improvement.
- Observed packing operations to verify conformance to specifications.
- Gathered, organized and input information into digital database.
- Collected, arranged, and input information into database system.
Education
CERTIFICATE In ADMINISTRATION / HUMAN RESSOURCES -
CMP
Port Au Prince Haiti Diploma - TICKETING AND TURISM / CARGO SERVICE
Business Institute of The West Indies
Port Au Prince Haiti 2007
Diploma - Maestria En Sistema Consular
INESDYC
Dominican Republic 2012
Introduction To Diplomacy
INESDYC
Dominican Republic Skills
- Administrative Experience
- Human Resources
- Translation
- Office Management
- Personal Assistant Experience
- Program Management
- Clerical Experience
- Word Processing
- Records Management
- Customer service
- Database Updates
- Customer Satisfaction
- Typing Manuscripts
- Quality Control
- Active Listening
- Data Tracking
- Data Input
- Data Processing
- Administrative Support
- Technical Support
- Information Inputting
- Data Transcription
- Efficient Data Entry
- Reading Comprehension
- Data Entry Equipment
- Greeting Visitors
- Email Communication
- Database Management
- Client Information Databases
- Database Searching
- Business Administration
- Data Integrity
- Daily Logs
- Information Backup
- Microsoft Office
- Transcribing Documents
- Office Administration
- Manage Programs
- Updating Client Data
- Document Management and Storage
- Records Storage
Accomplishments
- Organizational ability
- Autodidact and multitask
- Good capacity for analysis and synthesis
- Responsible and motivated
- Ability to handle pressure
- Team spirit
- Integrated and loyal
- Empathy
- Speed and Efficiency
- Training in Dominican Republic (Gestión Sistema Consular/ Introduction to diplomacy and international Relations)
Additional Information
Various seminaries and training programs related to diplomacy, protocol, Consulate database management software and translation in Dominican Republic according to the job at the Dominican Consulate in Haiti
Languages
French
Native or Bilingual
English
Professional Working
Spanish
Full Professional
Haitian Creole
Native or Bilingual
Timeline
Executive Secretary / Translator
General Consulate Of The Dominican Republic
04.2011 - 05.2022
Project Assistant / Community Mobilizer
Islamic Relief Worldwide
09.2010 - 02.2011
Supervisor
Haiti Bloc
05.2010 - 08.2010
Branch Manager / Customer Service representative
Digicel Haiti - PORT
11.2007 - 11.2008
Data Entry Operator / CUSTOMER REPRESENTATIVE
Digicel Haiti - PORT AU PRINCE
05.2007 - 10.2007
CERTIFICATE In ADMINISTRATION / HUMAN RESSOURCES -
CMP
Diploma - TICKETING AND TURISM / CARGO SERVICE
Business Institute of The West Indies
Diploma - Maestria En Sistema Consular
INESDYC
Introduction To Diplomacy
INESDYC
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