Milcah Getachew
Dallas,TX
Summary
Diligent caregiver with solid background in patient care. Known for providing compassionate support and ensuring patient comfort. Demonstrated ability in monitoring vital signs and assisting with daily living activities. As well as a proactive worker committed to helping provide top-notch patient care.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Patient Care Technician
MD Anderson Cancer Research Center
06.2024 - 10.2024
- Monitored vital signs and reported changes to nursing staff, ensuring timely medical interventions when necessary.
- Assisted nurses with essential tasks, streamlining workflow and increasing efficiency in the healthcare setting.
- Enhanced patient satisfaction by providing compassionate and attentive care.
- Maintained clean and safe environment to promote patient safety and comfort.
- Assisted in transferring patients, beds and patient care equipment to other rooms adhering to necessary safety precautions.
- Supported needs of 15+ residents under long-term care.
Adult Caregiver
Beehive Homes Assisted Living-Memory Care
05.2023 - 01.2024
- Monitored client's vital signs such as blood pressure and pulse rate.
- Transported clients to medical appointments or other destinations when needed.
- Provided personal care and support to adults with physical disabilities in a residential setting.
- Organized activities such as arts and crafts, music therapy, exercise classes, educational programs, field trips, and leisure activities.
Front Desk Receptionist
Hilton Garden Inn Hotel
10.2022 - 03.2023
- Greeted customers warmly and made them feel welcome.
- Answered incoming calls, redirected callers to the appropriate personnel or department and took messages as needed.
- Assisted with scheduling appointments for clients and visitors.
- Maintained an organized reception area and ensured that all guests were attended to promptly.
- Handled cash transactions accurately, balancing the register at the end of each shift.
Assistant Manager
Ulta Beauty
07.2021 - 09.2022
- Resolved conflicts between team members in an effective manner.
- Managed customer service inquiries and complaints in a timely manner.
- Monitored employee attendance records, timekeeping, and payroll information.
- Maintained up-to-date knowledge of company products and services.
- Communicated regularly with customers to gain insights into their needs.
- Analyzed data from surveys or feedback forms to identify opportunities for improvement.
- Served as a liaison between staff members and senior management personnel.
Education
Bachelor of Science - Health Administration
University of Houston
Houston, TX12-2025
Associate of Arts - Health Administration
Collin College
Collin Community College- Wylie Campus05-2023
Skills
- Data Collection
- Account updating
- Administrative Support
- Call Management
- Scheduling
- Clinical skills
- Healthcare Education
Certification
BLS- BASIC LIFE SUPPORT CERTIFICATION
Timeline
Patient Care Technician
MD Anderson Cancer Research Center
06.2024 - 10.2024
Adult Caregiver
Beehive Homes Assisted Living-Memory Care
05.2023 - 01.2024
Front Desk Receptionist
Hilton Garden Inn Hotel
10.2022 - 03.2023
Assistant Manager
Ulta Beauty
07.2021 - 09.2022
Bachelor of Science - Health Administration
University of Houston
Associate of Arts - Health Administration
Collin College
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