Summary
Overview
Work History
Education
Skills
References
Timeline
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Mildelin Cruz

Kissimmee,FL

Summary

Dedicated professional with extensive experience at Walmart, excelling in employee scheduling and audit compliance. Proven experience in the field of accounting for more than 15 years. Skilled in cash handling and conflict resolution, consistently delivering results that foster a positive work environment and maintain high standards of operational excellence.

Overview

27
27
years of professional experience

Work History

Front End Manager

Walmart
Orlando, FL
05.2022 - Current
  • Managed schedules for different shifts of employees.
  • Prepared cash office deposits, made bank deposits, and conducted audits.
  • In charge of customer service throughout the entire store.
  • Managed customer complaints and resolved issues to complete satisfaction.

Pharmacist Technician

Walmart
Orlando, FL
08.2019 - 04.2022
  • Inspected prescription orders for completeness before filling them.
  • Verified that prescriptions were filled correctly in accordance with physician orders.
  • Created new customer profiles and updated demographics, allergies, and new medications in pharmacy computer systems.

Department Manager

Walmart
Kissimmee, FL
01.2008 - 07.2019
  • Head of Electronics, Wireless, and Photo Lab Services in the Store.
  • Managed audits of electronic devices, price changes, and shifts of employees.
  • Evaluated employee feedback surveys regularly to identify areas of improvement in customer service delivery.
  • Resolved customer complaints promptly and professionally in order to maintain good relationships with clients.

Accountant

Finotex
Santiago De Los Caballeros , Dominican Republic
04.1998 - 06.2007
  • Provided financial information to management by researching and analyzing accounting data.
  • Prepared important financial reports by summarizing account information and trends.
  • Maintained customer confidence by keeping financial information confidential.

Education

Bachelor of Science - Accounting

Universidad Tecnologica De Santiago
Santiago De Los Caballeros
11-1994

Skills

  • Employee scheduling
  • Cash handling
  • Excellent customer service
  • Inventory management
  • Bilingual proficiency in English and Spanish
  • Team leadership
  • Conflict resolution expert
  • PC and Windows experience
  • Service-oriented

References

References available upon request.

Timeline

Front End Manager

Walmart
05.2022 - Current

Pharmacist Technician

Walmart
08.2019 - 04.2022

Department Manager

Walmart
01.2008 - 07.2019

Accountant

Finotex
04.1998 - 06.2007

Bachelor of Science - Accounting

Universidad Tecnologica De Santiago

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