MILDRE SABILLON
Long Beach,CA
Summary
Resourceful and detail-oriented professional with over 6 years of experience in administration, HR, and customer service. Expertise in operations management, schedule coordination, and financial tasks, demonstrating unwavering commitment to professionalism and integrity. Proven track record of multitasking, problem-solving, and effective communication in high-pressure environments.
Overview
8
8
years of professional experience
Work History
HR / Customer Service Representative
Shinefoods Inc.
, CA
07.2021 - Current
- Serve as the primary point of contact for clients, brokers, and sales managers through phone, email, and written communication.
- Plan and coordinate shipments, track orders, and follow up on sample requests to maintain timely deliveries.
- Maintain and update customer master files, order files, and internal reports for management.
- Resolved complex problems by working with other departments to provide solutions that meet customer needs.
- Maintained a clean and organized work environment for efficiency.
- Prepare professional PowerPoint presentations and reports for management and external partners.
- Review and process daily agency hours to support payroll administration.
- Resolve client inquiries and issues, consistently maintaining a high customer satisfaction rate in a high-volume environment.
Sales Assistant
Hadco Metal Trading
, CA
10.2017 - 07.2021
- Facilitated administrative and client service tasks for sales representatives.
- Managed customer inquiries through phone and email, ensuring prompt resolutions.
- Processed sales orders, quotes, vendor pricing, and credit terms with accuracy.
- Coordinated incoming material routes and deliveries to align with production schedules.
- Executed sales transactions efficiently using point-of-sale systems.
- Generated monthly financial reports while maintaining precise records.
- Supported inventory management and organized warehouse operations.
- Cultivated long-term customer relationships to enhance retention.
Education
Communications
Cerritos College
High School Diploma -
Leroy Locke High School
Skills
- Team leadership and coordination
- HR and payroll administration
- Conflict resolution and problem-solving
- Scheduling and records oversight
- Microsoft Office expertise
- Effective communication skills
- Client relationship management
- Hospitality and accommodation services
- Professional telephone etiquette
- Administrative support functions
Languages
English and Spanish
Timeline
HR / Customer Service Representative
Shinefoods Inc.
07.2021 - Current
Sales Assistant
Hadco Metal Trading
10.2017 - 07.2021
Communications
Cerritos College
High School Diploma -
Leroy Locke High School
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