Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Mildred Bowden

Detroit

Summary

Reliable Store Manager with 29 years in sales and progressive leadership roles. Skilled at coaching and encouraging staff toward advancement by leveraging enthusiastic and supportive attitude. Proactive in addressing operational concerns to streamline processes, boost customer engagement and leverage substantial marketing prowess to strengthen and expand revenue streams.

Overview

29
29
years of professional experience

Work History

Retail Store Manager & Merchandiser

Djenne Beads & Art
Detroit
07.1995 - 01.2024
  • Showcased and built visually appealing displays and signs to encourage customers to buy specific products.
  • Mentored employees in management of complicated sales, complex issues and difficult customers.
  • Increased store sales by cross-selling complementary items.
  • Built relationships with key customers and stakeholders to grow business networks and locate new opportunities.
  • Generated repeat business by responding to customer concerns with friendly and knowledgeable service.
  • Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
  • Managed daily operations by completing purchasing, inventory control, merchandising and product distribution tasks.
  • Handled cash register transactions accurately while providing excellent customer service.
  • Maintained effective communication with vendors regarding new products, marketing campaigns, discounts and promotions.
  • Used historical and current business data to determine key buying trends and items.
  • Organized merchandise displays according to seasonal promotions or special events.

Instructor - Art & African American History

Heritage Youth Program
Detroit
08.2008 - 08.2023
  • Maintained strong knowledge and memory of important history dates, locations and events.
  • Collaborated with colleagues to develop new course materials that met departmental standards for content accuracy.
  • Developed and implemented lesson plans to teach African American History in an engaging way.
  • Gave lectures on specific topics within the scope of U.S. history such as the Revolutionary War or civil rights movements.
  • Facilitated discussions between students regarding various aspects of African American history.
  • Assessed the accuracy and reliability of source material prior to use.
  • Tutored students in areas such as African American History and Art History.
  • Created a positive learning environment by establishing open communication with students, parents and colleagues.

Education

High School Diploma -

Mumford High School
Detroit, MI
06-1971

Some College (No Degree) -

Wayne County Community College District
Detroit, MI

Skills

  • Sales Leadership
  • Performance Monitoring
  • Retail Employee Training
  • Goal Setting
  • Merchandise Strategizing
  • Retail Operations
  • Sales Growth
  • Highly Motivated
  • Dependable and Reliable
  • Detail Oriented
  • Fashion Styling & Consulting

References

References available upon request.

Timeline

Instructor - Art & African American History

Heritage Youth Program
08.2008 - 08.2023

Retail Store Manager & Merchandiser

Djenne Beads & Art
07.1995 - 01.2024

High School Diploma -

Mumford High School

Some College (No Degree) -

Wayne County Community College District

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Mildred Bowden