Summary
Overview
Work History
Education
Skills
Research
References
Timeline
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Mildred De Jesus

Industrial Chemist and Biotechnologist

Summary

Dual bachelor’s degrees in Industrial Chemistry and Biotechnology, combined with practical experience in pharmaceutical manufacturing and sterile compounding. Experience in GMP regulated environments has strengthened understanding of quality, compliance, and precision; critical factors in operations. Skilled in aseptic techniques, cleanroom protocols, and batch documentation, applying scientific knowledge to consistently deliver accurate, high-quality results. A strong foundation in science and a reliable work ethic, prepared to contribute effectively to a team focused on excellence and continuous improvement.

Overview

7
7
years of professional experience

Work History

Pharmacy Technician

AdventHealth
Orlando
12.2022 - Current
  • Supported sterile, hazardous, and chemotherapy compounding, including controlled substance handling, in compliance with USP , , and institutional protocols.
  • Assisted pharmacists with medication preparation, dispensing, inventory control, and regulatory compliance to ensure safe and accurate pharmaceutical care.
  • Performed daily pharmacy operations, including medication distribution, patient-specific dose preparation, and maintenance of automated dispensing cabinets.
  • Responded accurately to medication dispensing requests, prepared medications for pharmacist verification, delivered checked medications, and handled returns of expired or unused drugs.
  • Maintained operational expertise in central/distributive pharmacy workflows, sterile and hazardous compounding, controlled substance handling, and medication history documentation.
  • Ensured accurate and timely documentation using electronic health record (EHR) systems; interpreted medication orders, and verified inventory in alignment with safety and compliance standards.
  • Leveraged pharmacy automation and technology to support efficient medication distribution and inventory management.
  • Delivered high standards of customer service while maintaining respectful, collaborative relationships across departments.
  • Assisted in training new pharmacy technicians to ensure compliance with protocols, and promote team effectiveness.

Pharmacy Technician

CVS
Saint Cloud
11.2022 - 05.2024
  • Oversaw front-end pharmacy operations, ensuring timely and accurate order entry, prescription processing, and compliance with state and federal regulations.
  • Verified and calculated medication dosages, prepared accurate labeling, and supported the pharmacist in final verification and patient counseling preparation.
  • Managed high prescription volumes with strong attention to detail, and workflow efficiency.
  • Prepared backup medication orders to maintain service continuity across shifts and pharmacy locations.
  • Promoted a safe and compliant work environment, reinforcing best practices, and regulatory adherence.
  • Delivered high-level customer service, resolving issues promptly, and supporting patient care with professionalism and empathy.
  • Trained and mentored new pharmacy technicians and support staff on CVS systems, workflows, and compliance protocols, fostering a collaborative and knowledgeable team.

Biological Operator - Upstream & Downstream

AbbVie
Barceloneta
09.2021 - 06.2022
  • Operated and set up manufacturing equipment, including bioreactors, filtration systems, autoclaves, pH meters, and washers, using DeltaV automation systems to monitor and control critical process parameters.
  • Led routine upstream operations such as media/buffer prep, cell culture, fermentation, and clarification in compliance with cGMP and SOPs.
  • Trained new operators on batch execution, aseptic techniques, and equipment handling to ensure process consistency and compliance.
  • Monitored bioreactor conditions and made in-process adjustments to optimize cell growth and product yield.
  • Performed sterilization and integrity testing of filters and components to maintain aseptic readiness.
  • Collected and processed samples; conducted cell counting and viability assessments to support production decisions.
  • Maintained precise electronic and paper batch records, and proactively identified and corrected documentation gaps.
  • Conducted equipment and facility inspections, escalating deviations, or environmental risks.
  • Partnered with cross-functional teams to resolve process issues, and support continuous improvement.
  • Ensured strict adherence to EHS policies, including PPE usage, chemical handling, waste disposal, and confined space entry.

Manufacturing Operator

Heraeus Medical Components
Dorado
07.2018 - 08.2021
  • Operate and set up high precision manufacturing equipment, including Keyence Vision Systems, Laser Marking Stations, and Automated/Manual Assembly Machines, with a focus on stylet and neurocomponent production.
  • Lead setups (Neuro Stylet, Gearbox, J Forming), minimizing downtime, and streamlining changeovers to support continuous production flow.
  • Conduct final inspections and process validations, promptly identifying and resolving quality issues to uphold ISO and FDA standards.
  • Follow Controlled Environment Area (CEA) protocols, material verification, area clearance, and inspection procedures to maintain a contamination-free environment.
  • Apply Good Documentation Practices (GDP), nonconformance procedures, and label control to ensure traceability and compliance.
  • Manage measurement control, and perform equipment calibrations to ensure process accuracy and repeatability.
  • Execute precise laser marking operations, ensuring durable and compliant component labeling.
  • Train new team members on equipment operation, documentation protocols, and safety practices, supporting onboarding and skill development.
  • Collaborate cross-functionally with Quality and Engineering teams to implement process improvements and maintain production targets.

Education

Bachelor of Science - Industrial Chemistry

Universidad Interamericana De Puerto Rico
Bayamon, PR

Bachelor of Science - Biotechnology

Universidad Interamericana De Puerto Rico
Bayamon, PR

Skills

  • GMP Manufacturing & Batch Record Compliance:
    End to end execution and review of production protocols, including batch records, controlled documents, and area clearance for aseptic and non aseptic operations
  • Deviation Reporting & CAPA Implementation:
    Experienced in identifying root causes, deviation reports, and supporting CAPA processes to ensure continuous quality improvement
  • Aseptic Processing & Cleanroom Expertise:
    Proficient in aseptic technique, gowning, contamination control, and cleanroom behavior across ISO environments for sterile and hazardous materials
  • Regulatory Standards & Quality Systems:
    Deep understanding of cGMP, USP, FDA, EHS, and ISO regulations with hands on application of Nonconformance Procedures, QA oversight, and internal audits
  • Upstream & Downstream Operations:
    Skilled in bioprocessing activities: cell culture, media/buffer prep, harvest/clarification, purification (TFF, UF/DF), and sterile filtration
  • DeltaV Automation & Bioprocess Equipment:
    Operation and basic troubleshooting of DeltaV controlled systems, bioreactors, centrifuges, and automated assembly lines
  • Analytical Monitoring & Lab Techniques:
    Hands on with pH meters, osmometers, cell viability analysis, sampling, and knowledge of HPLC, GC-MS, and CE for process monitoring
  • Inspection, Labeling & Final Release Readiness:
    Final inspections, label control, Keyence vision system, and laser marking to ensure product identity and compliance prior to release
  • Training & Leadership:
    Lead Operator and peer trainer, mentoring new hires on SOPs, cleanroom compliance, and equipment operation for consistent performance and safety
  • Cross-Functional Communication & Bilingual Support:
    Proven communicator across manufacturing, QA, and engineering teams; fluent in English and Spanish to support diverse team environments

Research

  • Universidad Interamericana de Puerto Rico - Guayama
  • Researcher - Bacillus cereus in Carbon Ash Toxicity Reduction
  • Designed and executed experimental procedures, analyzed results, and presented findings to the university faculty.

References

References available upon request.

Timeline

Pharmacy Technician

AdventHealth
12.2022 - Current

Pharmacy Technician

CVS
11.2022 - 05.2024

Biological Operator - Upstream & Downstream

AbbVie
09.2021 - 06.2022

Manufacturing Operator

Heraeus Medical Components
07.2018 - 08.2021

Bachelor of Science - Industrial Chemistry

Universidad Interamericana De Puerto Rico

Bachelor of Science - Biotechnology

Universidad Interamericana De Puerto Rico

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Mildred De JesusIndustrial Chemist and Biotechnologist