Mildred Ellis
Suitland,MD
Summary
Dedicated professional with a friendly demeanor and strong attention to detail, honed at Willard Intercontinental Hotel. Proven ability to enhance guest satisfaction through effective teamwork and problem-solving. Skilled in maintaining high cleanliness standards and training staff, ensuring a welcoming environment for all visitors. Flexible and dependable, committed to excellence in service.
Overview
2026
2026
years of professional experience
1
1
Certification
Work History
EVS
MGM
02.2022 - Current
EVS Casino Porter
Clean Bathrooms
Clean Slots machines/vacuum
Housekeeper/Shift Supervisor
Willard Intercontinental Hotel
1991 - 02.2023
- Maintained cleanliness and organization in guest rooms and common areas.
- Utilized hotel-specific cleaning products and equipment to uphold hygiene standards.
- Trained new staff on best practices for efficient housekeeping operations.
- Conducted regular inspections to ensure adherence to quality control measures.
- Collaborated with front desk staff to address guest requests promptly.
- Developed and refined housekeeping procedures to improve workflow efficiency.
Education
High School Diploma -
St George High School
ST George South Carolina06-1983
Skills
- Friendly, positive attitude
- Teamwork and collaboration
- Customer service
- Problem-solving
- Attention to detail
- Dependable and responsible
- Flexible and adaptable
Certification
I have won a few a few plaques
Timeline
EVS
MGM
02.2022 - Current
Housekeeper/Shift Supervisor
Willard Intercontinental Hotel
1991 - 02.2023
High School Diploma -
St George High School