Summary
Overview
Work History
Education
Skills
Timeline
Hi, I’m

Mildred Hale

Irving,TX
Mildred Hale

Summary

Senior Sales Trainer with extensive experience in sales strategy development and adaptive learning techniques. Successfully led engaging training sessions that inspired teams and promoted a culture of continuous improvement. Expertise in virtual training delivery, resulting in enhanced performance and optimized sales processes.

Dynamic leader with extensive experience in motivating teams and optimizing workflows. Proficient in training staff and implementing structured planning to improve service delivery. Committed to fostering a positive work environment that enhances employee engagement and customer satisfaction.

chieve results. Reliable, efficient, and capable of building positive customer relationships.

Experienced retail professional equipped with skills for success in this role, proficient in managing transactions, delivering outstanding customer service, and ensuring a clean, organized workspace.

Overview

17
years of professional experience

Work History

Processing Reliable

Senior Sales Trainer
06.2020 - 12.2023

Job overview

  • Developed engaging role-playing scenarios to simulate real-world sales situations for skill-building.
  • Delivered high-energy training sessions, inspiring motivation and passion within the sales team.
  • Encouraged feedback from trainees to establish a culture of continuous improvement in course content.
  • Facilitated ongoing communication between sales teams and management to ensure transparency in goals.

Toysrus.com

Floor Manager Cap Team 1
03.2012 - 01.2017

Job overview

  • Managed store inventory and stock levels to ensure product availability.
  • Oversaw employee performance, addressing issues to enhance productivity.
  • Developed floor plans and layouts to optimize customer experience and increase sales.
  • Resolved customer concerns promptly to improve overall satisfaction.
  • Led team of employees to ensure efficient shop floor operations.
  • Coordinated supply restocking and maintained organized product displays.
  • Implemented cleaning protocols to uphold store standards and appearance.

LaMadeliene Cafe

Cashier/Line Associate
01.2007 - 12.2008

Job overview

  • Greeted customers entering store and promptly addressed needs.
  • Cultivated customer relationships to drive repeat business.
  • Operated cash register, achieving high accuracy in cash, check, and credit card transactions.
  • Maintained balanced cash drawer, ensuring precise accounting at shift's end.
  • Restocked and organized merchandise efficiently in front lanes.
  • Counted cash drawer at start and end of shifts to ensure accuracy.
  • Adapted schedule and took extra shifts to support business demands.
  • Handled diverse payment methods securely, minimizing discrepancies.

Education

Seagoville High School
Seagoville, TX

GED
01-1997

University Overview

  • Honor Roll [Semester and Year] 3.6 GPA

Skills

  • Adaptive learning techniques
  • Continuous improvement mindset
  • Sales process optimization
  • Sales strategy development
  • Time management proficiency
  • Virtual training delivery
  • Sales coaching
  • Training material revision

Timeline

Senior Sales Trainer
Processing Reliable
06.2020 - 12.2023
Floor Manager Cap Team 1
Toysrus.com
03.2012 - 01.2017
Cashier/Line Associate
LaMadeliene Cafe
01.2007 - 12.2008
Seagoville High School
GED