Mildred Henry
Hawthorne
Summary
Experienced Police Records Manager with a strong history of overseeing records operations and ensuring full CJIS compliance. Proven ability to lead teams in streamlining record-keeping processes, enhancing data accuracy and maintaining confidentiality. Skilled at building collaborative relationships across departments and outside agencies, always aimed at supporting organizational goals.
Overview
30
30
years of professional experience
Work History
Police Records Manager
City of Hawthorne
09.2019 - Current
- Supervised daily operations of the Police Records Bureau, ensuring CJIS and departmental compliance.
- Developed and implemented training programs for staff on records management systems and procedures, including regular Mark43 training, with emphasis on the latest updates.
- Streamlined document retrieval processes, enhancing efficiency in responding to public records requests. Implemented the use of Box for document sharing within the department, and externally.
- Oversaw data entry accuracy, conducting regular audits to maintain integrity of this agency's records management system.
- Analyzed workflow processes, identifying areas for improvement to enhance overall operational effectiveness.
- Duties also include Records Supervisor duties.
- Fostered positive relationships with external agencies such as courts and other law enforcement organizations, facilitating efficient information exchange.
- Maintained confidentiality of sensitive information, adhering to legal guidelines and department policies.
- Implemented new software solutions that streamlined workflows and increased operational efficiency in managing police records.
- Trained staff, established and monitored goals, conducted performance reviews, and assisted with reclassification efforts to ensure fair and competitive salaries for employees.
Police Records Supervisor
City of Hawthorne
01.2004 - 09.2019
- Evaluated staff performance, providing mentorship and support to enhance team productivity.
- Served as immediate support to the Police Records Manager.
- Prepared the Monthly Arrest & Citations Report and UCR, ensuring accuracy for monthly reporting to the CA Department of Justice.
- Compiled and provided statistical information, including for the annual SB90 submission.
- Prepared the daily cash sheets for all payments.
- Responded to PRA requests and Clery Act requests.
- Maintained misdemeanor case tracking database.
- Processed DUI Admin Per Se forms for submission to DMV Driver Safety Office.
- Helped to improve bureau morale and productivity through competition and incentives.
- Conducted weekly inventory and supply replenishment for the department.
- Duties also incude Records Technician Duties.
Police Records Technician
City of Hwthorne
07.1999 - 01.2004
- Improved record accuracy by meticulously reviewing and updating police reports and documents.
- Conducted background checks for arrestees, applicants, and trustees.
- Entered, updated, and removed stored, impounded, repossessed, stolen, and felony vehicles in SVS and this agency's records management system.
- Disseminated reports to outside agencies and the public.
- Validated records monthly, per DOJ.
- Updated and maintained local, state, and federal databases.
- Processed narcotic registrants.
- Entered infraction citations and processed them for Traffic Court.
- Prepared misdemeanor cases for court.
- Answered phones and both counters (officers/public).
Administrative Assistant
Forensic Analytical Specialties, Inc.
01.1996 - 07.1999
- Organized and maintained electronic filing system for confidential case documents.
- Coordinated scheduling and logistics for internal meetings and client consultations.
- Issued memos on behalf of senior staff.
- Assisted in the preparation of reports and presentations for forensic analysis findings.
- Facilitated evidence drop-off and pick-up from law enforcement agencies.
- Monitored stock levels, and coordinated weekly supply orders.
- Managed accounts receivable by preparing invoices, and ensuring timely collections.
Education
High School Diploma -
Westlake School
Los Angeles, CASkills
- Records management
- Compliance auditing
- Document retrieval
- Confidentiality adherence
- Statistical reporting
- Public records requests
- Software implementation
- Team management
Timeline
Police Records Manager
City of Hawthorne
09.2019 - Current
Police Records Supervisor
City of Hawthorne
01.2004 - 09.2019
Police Records Technician
City of Hwthorne
07.1999 - 01.2004
Administrative Assistant
Forensic Analytical Specialties, Inc.
01.1996 - 07.1999
High School Diploma -
Westlake School