Mildred Kemp

have worked here over ten years i started off a server then a became a cook where i become a shift supervisor from there i have gain a lot hands on experience from working within the company that has help me become a better person in all area of the company. i served for 6 years and cook for four years i have gain a lot experience in customer service i know to run waffle house stores from the bottom to the top i have learned the inside and out of this company i even was a relief manager which that job includes running these store when manger is off so i come in to relief to the stores i realy enjoy my job

• Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
• Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
• Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
• Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.

• Managed and motivated employees to be productive and engaged in work.
• Accomplished multiple tasks within established timeframes.
• Maintained professional, organized, and safe environment for employees and patrons.
• Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
• Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
• Maximized performance by monitoring daily activities and mentoring team members.
• Cross-trained existing employees to maximize team agility and performance.
• Controlled costs to keep business operating within budget and increase profits.