Mildred Mick
Vancouver ,WA
Summary
Dedicated and adaptable professional with over 10 years of experience in office and supply chain management, complemented by excellent customer service skills. Fluent in Spanish and English, with a keen eye for detail and accuracy. Seeking a challenging position with a dynamic and growing company to leverage expertise in enhancing operational efficiency. Senior-level Supply Chain and Operations leader with extensive experience in creating strategies and leading execution of all global supply chain activities, including procurement, manufacturing, and distribution management. Manages and leads cross-functional teams to drive product supply and productivity improvements. Leads risk mitigation, while driving supply chain strategies for end-to-end pipeline management and supply planning. Skilled in negotiation and strategic decision making, perfected by 10 years of experience in leading organizational business units.
Overview
16
16
years of professional experience
Work History
Supply Chain Manager
Sigma Design
03.2020 - Current
- Provide leadership and technical guidance to the supply chain team, ensuring seamless operations
- Oversee inventory accuracy through meticulous management of transactions and cycle counts
- Handle transactions to support internal and external customers, resolving inventory variances promptly
- Execute continuous improvement initiatives, applying principles to enhance workplace efficiency
- Manage engineering builds and coordinate inventory needs, ensuring timely reporting to clients
- Lead recruitment efforts and maintain an efficient team to support business objectives.
- Collaborated with internal teams to improve outputs to meet demand and supply requirements, ensuring inventory integrity targets for finished goods.
- Established inventory targets, stock level, and risk mitigation targets and managed flexibility strategy to optimize inventory.
- Supervised 10 staff members tasked with handling materials management, planning, purchasing, and customer service duties.
- Improved, standardized and documented planning and scheduling processes.
- Tracked and monitored purchase orders, deliveries and invoicing to verify accuracy and compliance.
- Implemented inventory-management strategies to maximize availability and decrease waste.
- Streamlined shipping and receiving operations to reduce errors and improve customer satisfaction.
Accounts Supervisor
Terminal Transfer
02.2013 - 01.2020
- Managed freight storage accounts for corporate clients, overseeing receiving, storage, and shipment
- Supervised a team to process and track customer requests accurately and efficiently
- Implemented client requests regarding inventory control and coordinated warehouse activities
- Served as the primary point of contact for clients, ensuring exceptional customer service
- Responded promptly to client needs in a fast-paced environment, utilizing available resources effectively
- Managed client accounts and team with minimal supervision, ensuring client satisfaction and timely billing.
Quality Assurance Grader
Heinz Frozen Foods
07.2011 - 02.2013
- Coordinated team efforts to ensure products met quality standards according to company and client guidelines
- Developed sampling procedures and directed quality data recording and reporting
- Planned and conducted testing and inspection of materials to maintain product quality
- Documented internal audits and analyzed data to identify areas for improvement
- Recommended and monitored corrective and preventive actions, preparing reports to communicate outcomes.
Business Manager/Receptionist
Blessings Hair Design & Beauty Supply LLC
05.2008 - 05.2011
- Conducted hiring processes, orientation, and training programs for new employees
- Managed reception area, including appointment scheduling and visitor inquiries
- Handled supply ordering and maintained cleanliness of the salon/beauty supply store
- Coordinated business events and managed owner's schedule and travel arrangements
- Assisted with tax preparation by gathering and recording required documentation.
Skills
- Microsoft Office Suite (Outlook, Excel, Word)
- QuickBooks
- Point of Sale systems
- Google Docs
- ERP & various inventory programs
- Excellent communication, interpersonal, and organizational skills
- Logistics Management
- Warehouse Operations
- Supply Chain Management
- Negotiating
References
References available upon request
Languages
Spanish
Native or Bilingual
Timeline
Supply Chain Manager
Sigma Design
03.2020 - Current
Accounts Supervisor
Terminal Transfer
02.2013 - 01.2020
Quality Assurance Grader
Heinz Frozen Foods
07.2011 - 02.2013
Business Manager/Receptionist
Blessings Hair Design & Beauty Supply LLC
05.2008 - 05.2011
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