Summary
Overview
Work History
Education
Skills
Timeline
Hi, I’m

Mildred Morgan-Gant

Supervisor
Banning,CA

Summary

Dynamic leader with a proven track record at Walmart, enhancing team productivity and customer satisfaction through effective problem-solving and staff management. Skilled in operations management and excellent communication, I've successfully fostered a culture of excellence and teamwork, achieving significant improvements in employee engagement and operational efficiency.

Overview

2023
years of professional experience

Work History

Stein Mart

Supervisor

Job overview

  • Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
  • Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
  • Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
  • Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.

Walmart

Supervisor
01.2006 - 10.2022

Job overview

  • Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
  • Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
  • Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
  • Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.
  • Resolved conflicts among team members promptly, maintaining a harmonious working environment conducive to productivity.
  • Enhanced communication within the team by holding regular meetings and encouraging open dialogue among all members.
  • Demonstrated commitment to the organization''s core values, leading by example and fostering a culture of excellence.
  • Collaborated with other departments to achieve organizational goals, fostering teamwork across various functions.
  • Conducted performance evaluations for staff members, identifying areas of improvement and guiding professional development plans.
  • Implemented safety protocols to minimize workplace accidents and maintain compliance with industry standards.
  • Reduced employee turnover by fostering a positive work environment and providing ongoing feedback to staff members.
  • Negotiated with vendors to secure cost-effective contracts, resulting in significant budget savings.
  • Identified operational inefficiencies and implemented corrective measures to increase effectiveness.
  • Maintained high safety standards to ensure secure workplace for all employees and visitors.
  • Implemented rewards and recognition program that significantly increased employee engagement and satisfaction.
  • Optimized scheduling to ensure full coverage during peak hours without overstaffing, balancing customer service with cost efficiency.

Education

Alan Leroy Locke High School
Los Angeles, CA

Diploma from General Studies

University Overview

Skills

  • Training and mentoring
  • Goal-Oriented
  • Staff Management
  • Employee Motivation
  • Complex Problem-Solving
  • Inventory Control
  • Staff Development
  • Staff Discipline
  • Processes and procedures
  • Operations Management
  • Process Monitoring and Improvement
  • Policy Enforcement
  • Expectation setting
  • Problem-Solving
  • Multitasking Abilities
  • Time Management
  • Attention to Detail
  • Excellent Communication
  • Decision-Making
  • Active Listening
  • Professionalism
  • Reliability
  • Self Motivation
  • Task Prioritization
  • Team Leadership

Timeline

Supervisor
Walmart
01.2006 - 10.2022
Supervisor
Stein Mart
Alan Leroy Locke High School
Diploma from General Studies

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