Mildred Mugabi
Tampa,FL
Summary
Compassionate Laboratory Technician experienced in maintaining composure under pressure while addressing complex issues. Delivered results through strong work ethic, adaptability, and exceptional interpersonal skills. Focused on utilizing time management and organizational skills to contribute to company growth in entry-level opportunities.
Overview
11
11
years of professional experience
Work History
Lab Assistant
Quest Diagnostics
Tampa
04.2026 - Current
- Assisted in preparing and processing laboratory specimens for analysis.
- Maintained laboratory equipment and ensured compliance with safety protocols.
- Collaborated with team members to improve workflow efficiency.
- Prepared specimens for analysis by conducting sample processing and extraction techniques.
- Sanitized workstations and instruments to avoid cross-contamination.
Medtech
Aravilla at clearwater
Clearwater, Florida
09.2025 - 04.2026
- Assisted in patient care by preparing and administering tests and procedures.
- Operated and maintained medical equipment to ensure optimal functionality.
- Collaborated with healthcare teams to coordinate patient treatments and services.
- Documented patient information accurately in electronic health records systems.
- Observed and recorded vital signs and reported changes to physicians or nurses.
- Administered medications under physician direction following standard operating procedures.
- Adhered to all safety and infection control precautions and regulations.
- Reported safety hazards to supervisors, removing risk and promoting workplace safety.
Resident Assistant
The grove at countryside
Clearwater, Florida
04.2025 - 09.2025
- Assisted residents with daily living activities and personal care needs.
- Coordinated recreational activities and social events for resident engagement.
- Monitored resident safety and well-being through regular check-ins.
Med Tech
Angels Senior Living of idlewild
Lutz, USA
10.2023 - 04.2025
- Performed wellness checks and provided geriatric care
- Resident care and medication assistance
- Customer service and concierge
- Assisted nursing staff with medication administration and monitoring resident responses.
- Maintained accurate medical records and documentation for resident care plans.
- Collaborated with healthcare teams to address resident needs effectively.
- Ensured compliance with safety protocols in handling medical equipment and supplies.
Med Tech
The Bridges
Riverview, USA
07.2023 - 10.2023
- Followed all state and federal guidelines for medication administration
- Resident Care and medication assistance
Appointment Setter
Barbizon Modeling and Acting
Tampa, USA
04.2021 - 06.2023
- Developed a reputation for prompt, efficient service with a high level of accuracy, receiving top ratings
- Performed several quality assurance audits each year to identify recurring problem areas and collaborated with other teams to address issues
- Scheduled auditions and information sessions
- Inbound and outbound calls as well as follow ups
Med Tech
Tessera Westchase(Discovery Village)
Tampa, USA
10.2019 - 04.2021
- Followed all state and federal guidelines for medication administration
- Created a team culture of exceeding customer expectations, exceeding all company performance goals and standards
- Resident care and medication assistance
Resident Assistant
Arbor Terrace at Citrus Park
Tampa, USA
07.2018 - 10.2019
- Provided a high level of customer service to all residents in collaboration with the front desk staff by ensuring that all requests were met
- Ensured each resident submitted daily meal or snack requests, enhancing overall dining satisfaction
- Educated staff on appropriate responses to resident abuse, violence, and self-injury incidents, fostering a safer community environment
- Monitored residents' health and safety needs in collaboration with nursing staff, contributing to improved resident well-being
Resident Assistant
Angels Senior Living
Tampa, USA
07.2015 - 07.2018
- Facilitated daily meal and snack requests for each resident, ensuring nutritional needs were met
- Delivered exceptional customer service to residents in partnership with front desk staff, addressing all requests promptly
- Educated staff on appropriate responses to resident abuse, violence, and self-injury incidents, enhancing safety protocols
- Identified and ensured that each resident made a full meal or snack request every day
Education
Nursing -
Keiser College
New Port Richey, FLSkills
- Laboratory clinical experience
- Laboratory patient interaction
- Laboratory administrative support
- Laboratory coordination
- Medical Terminology
- Medical Records
- EMR Systems
- Electronic health records
- Laboratory safety protocols
- Sample collection techniques
- Sample analysis techniques
- Laboratory compliance standards
- Laboratory billing processes
- Laboratory urgent care
- Triage
- Patient Care
- Vital Signs Experience
- Data Entry
- Microsoft Excel
- Microsoft Word
- Computer literacy
- Documentation review
- Time management
- Problem solving
- Leadership
- Laboratory collaboration
- Communication proficiency
- Communication skills
- Laboratory collaboration
- Laboratory patient monitoring
- Communication proficiency
- Problem solving
Timeline
Lab Assistant
Quest Diagnostics
04.2026 - Current
Medtech
Aravilla at clearwater
09.2025 - 04.2026
Resident Assistant
The grove at countryside
04.2025 - 09.2025
Med Tech
Angels Senior Living of idlewild
10.2023 - 04.2025
Med Tech
The Bridges
07.2023 - 10.2023
Appointment Setter
Barbizon Modeling and Acting
04.2021 - 06.2023
Med Tech
Tessera Westchase(Discovery Village)
10.2019 - 04.2021
Resident Assistant
Arbor Terrace at Citrus Park
07.2018 - 10.2019
Resident Assistant
Angels Senior Living
07.2015 - 07.2018
Nursing -
Keiser College