Mildred Nunez
Merritt Island,FL
Summary
Dynamic Travel Advisor with extensive experience at Corporate Travel Management, adept in advanced itinerary planning and exceptional communication. Demonstrated ability to enhance client relationships through meticulous coordination and resolution of travel disruptions. Proven multilingual proficiency and a team player attitude, ensuring seamless travel experiences for high-profile clients. Continuously committed to professional growth and excellent customer service.
Overview
19
19
years of professional experience
Work History
Travel Advisor
Corporate Travel Management
06.2006 - Current
- Booked transportation using booking engines and Sabre GDS, made hotel reservations and collected payments to optimize trip planning.
- Managed complex travel arrangements for high-profile clients, ensuring a seamless experience.
- Maintained favorable working relationships with co-workers to foster and promote cooperative working environment.
- Responded promptly to client calls and emails requesting new travel arrangements or changes to existing itineraries to provide optimal customer service.
- Assisted clients with flight changes and cancellations to minimize travel disruptions.
- Coordinated both international and domestic travel accommodations for customers, arranging for airfare, hotel and rental car reservations.
- Resolved unexpected travel disruptions, maintaining calm and providing solutions to ensure client satisfaction.
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Excellent communication skills, both verbal and written.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Passionate about learning and committed to continual improvement.
- Managed time efficiently in order to complete all tasks within deadlines.
- Organized and detail-oriented with a strong work ethic.
Skills
- Travel industry experience
- Excellent customer service
- Team player attitude
- Advanced itinerary planning
- Exceptional communication
- Multilingual proficiency
- Strong interpersonal skills
- Client relationship building
Languages
Spanish
Native or Bilingual
Timeline
Travel Advisor
Corporate Travel Management
06.2006 - Current
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