Mildred Oliver
Hopkinsville,KY
Summary
Dependable and compassionate professional with more than 17 years of experience in healthcare, business ownership, and customer service. I take pride in treating people with dignity, earning their trust, and doing my work with integrity. Throughout my career, I've been known as someone others can count on, whether it's supporting coworkers, communicating with families, or staying organized in fast-paced environments. I'm excited to begin a career in insurance claims adjusting, where I can continue helping people, learn new skills, and build on the experience I've gained while creating a strong future for my family.
Overview
2027
2027
years of professional experience
Work History
Certified Medication Technician
Ridgewood Terrace Health-Rehab
Madisonville, Kentucky
2015 - Current
- Administered medications to residents in accordance with physician's orders, nursing standards, and state regulations.
- Maintained accurate records of medication administration and other related documentation.
- Document medication administration accurately using PointClickCare electronic records.
- Maintain accountability for controlled medications following established procedures.
- Communicated with healthcare professionals, including pharmacists, physicians, nurses, families, and interdisciplinary team members to coordinate patient care effectively.
- Trained and mentored newly hired Certified Nursing Assistants and Certified Medication Technicians to ensure competency in medication administration and patient care.
- Prioritized multiple responsibilities to consistently meet medication administration schedules and maintain high standards of care.
Co-Owner/Restaurant Manager
Bearno's Pizza
Louisville, Kentucky
2001 - 11.2007
- Managed daily business operations, including staffing, inventory management, budgeting, accounting, and payroll processing, to support overall business objectives.
- Oversaw daily business operations to ensure efficiency and profitability.
- Hired, trained, scheduled, and supervised a staff of 10-15 employees.
- Resolved customer concerns while maintaining a high standard of service.
- Ensured compliance with health and safety regulations.
- Successfully maintained long-term business operations in a challenging industry.
Education
Associate of Applied Science -
Madisonville Community College
Madisonville, KY05-2018
Bachelor - Health Care Administration
Murray State University
Murray, KYSkills
- Medication administration
- HIPAA compliance
- Patient confidentiality
- Compliance oversight
- Documentation accuracy
- Electronic record management
- Inventory management
- Staff training
- Customer service
- Time management
- Adaptability
- Communication skills
Timeline
Certified Medication Technician
Ridgewood Terrace Health-Rehab
2015 - Current
Co-Owner/Restaurant Manager
Bearno's Pizza
2001 - 11.2007
Associate of Applied Science -
Madisonville Community College
Bachelor - Health Care Administration
Murray State University