Summary
Overview
Work History
Education
Skills
Languages
Work Preference
Timeline
Generic

Mildred Pagan

Haines City,FL

Summary

Experienced with animal care and clinical support in veterinary settings. Utilizes skills in assisting with medical procedures and maintaining patient records. Knowledge of animal handling and client communication ensures smooth operations and excellent care.

Overview

28
28
years of professional experience

Work History

Veterinary Assistant

Williamsburg Veterinary Clinic
02.2022 - Current
  • Positioned animals for diagnostic imaging such as x-rays and scans.
  • Assisted in the administration of medications, vaccinations, and treatments as prescribed by the veterinarian.
  • Cleaned and disinfected exam areas, surgical equipment, and kennels to prevent diseases and control odors.
  • Provided compassionate care for animals during treatment and recovery from illnesses or injuries.
  • Facilitated efficient inventory management through regular stock checks, ordering supplies, and organizing storage areas.
  • Helped with training of new veterinary assistants and support staff to improve individuals' capabilities.
  • Contributed to a clean and safe environment by maintaining surgical instruments, equipment, and facilities.
  • Managed kennel duties responsibly ensuring cleanliness comfort safety nutrition hydration exercise monitoring recovering boarding animals.
  • Supported veterinary team in diagnostic imaging procedures such as radiographs and ultrasounds for accurate diagnoses.
  • Implemented proper sterilization procedures to maintain a sanitary work environment and prevent cross-contamination risks.
  • Contributed teamwork flexibility adaptability willingness learn new skills support colleagues achieve practice goals objectives.
  • Expedited laboratory processing times by collecting samples efficiently for blood work or other testing purposes.
  • Assisted senior staff with blood analyses and physical assessments.

Pro Services Specialist

Lowe’s
03.2007 - 06.2021

• Negotiate prices or terms of sales or service agreements

• Visit establishments to evaluate needs or to promote product or service sales

• Answer customers questions about products ,prices ,availability, or credit terms

• Prepare and submit sales contracts and orders

• Maintain customer records, using automated systems.

• Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction


Disney Magical Express

Walt Disney World
01.2006 - 02.2007
  • Self-motivated, with a strong sense of personal responsibility.
  • Worked effectively in fast-paced environments.
  • Skilled at working independently and collaboratively in a team environment.
  • Proven ability to learn quickly and adapt to new situations.
  • Receive and mark baggage by completing and attaching claim checks
  • Transport luggage and or packages throughout premises and local areas, or arrange for transportation
  • Transfer luggage, trunks, and packages to and from rooms, loading areas, vehicles, or transportation terminals, by hand or using baggage carts
  • Knowledge of relevant equipment, policies, procedures, and strategies to promote effective local, state, or national security operations for the protection of people, data, property, and institutions

Baggage Claim

American Airlines 3rd Party
03.2005 - 01.2006

• Received and marked lost baggage’s by completing and attaching claims

• Take claims for damage luggage or personal items

Cashier/Stocker

Save Rite
11.2003 - 09.2004
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
  • Restocked and organized merchandise in front lanes.
  • Assisted customers with returns, refunds and resolving transaction issues.
  • Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
  • Stocked, tagged and displayed merchandise as required.
  • Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
  • Addressed customer needs and made product recommendations to increase sales.
  • Collaborated with team members to achieve sales targets and maintain a clean, well-stocked store environment.
  • Adapted quickly to new technologies implemented at POS systems, ensuring seamless transition periods for both staff and customers.
  • Exceeded productivity goals through consistent attention to detail and organization during busy shifts.
  • Managed inventory levels effectively, reducing stock shortages and minimizing wastage.
  • Assisted in inventory management, contributing to reduction in stock discrepancies.

Housekeeper

Best Western Hotel
06.2000 - 08.2002
  • Disinfected and mopped bathrooms to keep facilities sanitary and clean.
  • Cleaned and stocked guest rooms by replacing used towels and linens vacuuming floors, making beds, and restocking bathroom items.
  • Collaborated with other housekeeping staff to complete tasks efficiently and effectively.
  • Vacuumed rugs and carpeted areas in offices, lobbies, and corridors.

School Buss Matron

Jofaz Y & M Transportation School Bus
05.1997 - 07.1999

• Transported students to and from school

• Monitored children behavior on the school bus and secure drivers ability to transport students

• CPR certified, learned all students allergies, for children safety

Education

Veterinary Assistant

Southern Technical College
Orlando, FL
07.2022

Skills

  • Client communication
  • Cleaning and sanitizing
  • Patient restraint
  • Animal safety
  • Medication administration
  • Appointment scheduling
  • Sample collection
  • Laboratory procedures
  • Sanitation protocols
  • Pharmacy inventory
  • Patient bathing
  • Veterinary standards and procedures
  • Gowning and gloving procedures
  • Radiology techniques
  • Multitasking Abilities
  • Problem-solving
  • Veterinarian assistance
  • Equipment preparation
  • Supply ordering and restocking
  • Patient care monitoring
  • Team building

Languages

English/ Spanish
Native or Bilingual

Work Preference

Desired Job Title

Veterinary AssistantCustomer Service Representative

Work Type

Full Time

Work Location

On-SiteRemote

Important To Me

Healthcare benefitsPaid time offTeam Building / Company RetreatsPaid sick leave401k matchCareer advancement4-day work week

Timeline

Veterinary Assistant

Williamsburg Veterinary Clinic
02.2022 - Current

Pro Services Specialist

Lowe’s
03.2007 - 06.2021

Disney Magical Express

Walt Disney World
01.2006 - 02.2007

Baggage Claim

American Airlines 3rd Party
03.2005 - 01.2006

Cashier/Stocker

Save Rite
11.2003 - 09.2004

Housekeeper

Best Western Hotel
06.2000 - 08.2002

School Buss Matron

Jofaz Y & M Transportation School Bus
05.1997 - 07.1999

Veterinary Assistant

Southern Technical College
Mildred Pagan