Mildred Rosado
East Hartford,US
Summary
Committed to delivering exceptional elder care, companionship, and comfort to senior citizens residing in assisted living and memory care communities. A patient, personable, and professional approach guides interactions with residents, ensuring their needs are met with a gentle touch and a caring attitude. Prioritizing treating each individual with dignity and respect fosters an environment of compassion and support.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Direct Support Professional
CCARC
10.2024 - Current
- Monitored clients to assess and report physical and behavioral changes to supervisors.
- Implemented individualized behavior management plans, reducing incidents of challenging behaviors within the residence.
- Maintained a safe and inclusive environment by addressing behavioral challenges with patience and understanding.
- Assisted with daily living activities, running errands, and household chores.
Unit Support Tech
Trinity Health Of New England
05.2020 - 08.2022
- Maintain and stock supplies as per unit standards
- Working alongside environmental cleaning services to maintain rooms and unit cleanliness
- Cleaning of the CJRI operating room
- Transporting specimen
Patient Care Assistant
Parkville Care Center
10.2018 - 06.2020
- Helped the unit run smoothly by keeping patient and facility paperwork up to date and accurate
- Updated patient activity, care actions, and hospital determinations documentation and reports
- Made appointments for clients and accompanied them to them
Ticket Agent
Peter Pan Bus Lines
02.2015 - 12.2018
- Customers were helped with ticket purchases, trip planning, pricing, and scheduling
- Communicated with supervisors to escalate customer concerns, store issues, and inventory requirements on a regular basis
- Was in charge of the store's opening duties, which included counting cash drawers and inspecting all equipment for proper operation
Education
Certified nursing assistant - Nursing assistant
American Institute
West Hartford, CT01.2022
Medical Assistant - Associate of Applied Science -
Capital Community College
Hartford, CT01.2016
High School -
Penn Foster High School
Scranton, PA01.2015
Skills
- Strong collaborative skills
- Oral and written communications
- Online learning
- Databases
- Microsoft
- Therap
Certification
- Certified Nurse Aide (CNA)
- Certified Medical Assistant (CMA)
Languages
Spanish
Native or Bilingual
Timeline
Direct Support Professional
CCARC
10.2024 - Current
Unit Support Tech
Trinity Health Of New England
05.2020 - 08.2022
Patient Care Assistant
Parkville Care Center
10.2018 - 06.2020
Ticket Agent
Peter Pan Bus Lines
02.2015 - 12.2018
Certified nursing assistant - Nursing assistant
American Institute
Medical Assistant - Associate of Applied Science -
Capital Community College
High School -
Penn Foster High School
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