Mildred Rosario-Feliciano
Lebanon,PA
Summary
Compassionate and dedicated Certified Nursing Assistant with a proven track record at Cedar Haven, enhancing patient satisfaction through exceptional care and emotional support. Skilled in patient relationship building and clinical documentation, I excel in fostering teamwork while ensuring compliance with HIPAA standards. Fluent in Spanish, I effectively communicate with diverse clients.
Experienced with patient care, medical support, and maintaining health records. Utilizes effective communication and empathy to support patient wellbeing. Knowledge of basic medical procedures and safety protocols, ensuring clean and safe environment.
Professional operator with strong experience in material handling and warehouse operations. Skilled in safely maneuvering forklifts, managing inventory, and loading/unloading goods. Reliable team collaborator focused on achieving results and adapting to changing needs. Recognized for attention to safety protocols and effective communication skills.
Medical professional prepared for this role, bringing valuable experience in clinical and administrative functions. Known for reliable support in patient care and effective communication with healthcare teams. Strong focus on collaboration and adaptability to meet changing priorities. Proficient in patient interaction, medical record management, and office support tasks.
Overview
23
23
years of professional experience
1
1
Certification
Work History
Certify Nursing Assistant
Cedar Haven
02.2025 - Current
- Helped patients effectively manage routine bathing, grooming, and other hygiene needs.
- Improved patient satisfaction by providing compassionate assistance with daily activities, such as bathing, dressing, and feeding.
- Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
- Increased patient engagement by providing emotional support, companionship, and encouragement during challenging times.
- Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
- Agreed to take on additional shifts and extra hours during busy periods and holidays to maintain proper staffing and floor coverage.
Certify Medical Assistant
White Deer Run Drug & Alcohol Facility
08.2009 - 12.2023
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Obtained client medical history, medication information, symptoms, and allergies.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Performed medical records management, including filing, organizing and scanning documents.
- Maintained a safe and clean clinical environment by adhering to infection control guidelines and disposing of biohazardous waste properly.
- Boosted patient satisfaction by providing compassionate care and promptly addressing needs during visits.
Forklift Operator
Wesco Aircraft
11.2002 - 12.2016
- Safely loaded and unloaded trucks using appropriate forklift attachments, reducing the risk of accidents or injuries.
- Kept warehouse clean and organized by removing debris and returning unused pallets to designated areas.
- Improved warehouse efficiency by skillfully operating forklifts to move, locate, and stack materials.
- Wrapped pallets in plastic wrap and attached merchandise tags to prepare for shipping.
- Facilitated collaborative work environment, readily assisting colleagues in heavy lifting tasks.
- Maneuvered forklift safely using appropriate load rates and maintaining clear visibility of work areas.
Construction Worker
Rosario Family Contruction
01.2004 - 07.2009
- Utilized hammers, saws, squares, levels, and fastening devices to complete projects.
- Maintained clean and organized job sites, contributing to a safe working environment for all employees.
- Loaded, unloaded, and moved material to and from storage and production areas.
- Worked independently in fast-paced environment while meeting productivity and quality expectations.
- Worked with more knowledgeable professionals to grow understanding of principles and construction standards.
- Gathered and disposed of worksite debris to remove safety hazards.
Education
Certificate - CNA
Hacc
Lancaster, PA05-2025
Graduate Certificate - Certify Medical Assistance
Brightwood College
Harrisburg, PA06-2008
Medical Laboratory Science
Pocono Mountain High School
Mount Pocono, PA07-2002
Skills
- Patient care
- Basic life support
- Patient relationship building
- HIPAA
- Direct patient care
- HIPAA compliance
- Patient scheduling
- Customer service
- Medical terminology knowledge
- Clinical documentation
- Friendly, positive attitude
- Teamwork and collaboration
- Forklift operation
- Loading and unloading
- Fluent spanish
- Medical translation
- Client communication
Certification
- BLS - Basic Life Support
- CNA - Certified Nursing Assistant
- CNA - Certified Nurse Assistant
Languages
Spanish
Full Professional
Timeline
Certify Nursing Assistant
Cedar Haven
02.2025 - Current
Certify Medical Assistant
White Deer Run Drug & Alcohol Facility
08.2009 - 12.2023
Construction Worker
Rosario Family Contruction
01.2004 - 07.2009
Forklift Operator
Wesco Aircraft
11.2002 - 12.2016
Certificate - CNA
Hacc
Graduate Certificate - Certify Medical Assistance
Brightwood College
Medical Laboratory Science
Pocono Mountain High School
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