Mildred Taylor
Detroit,Michigan
Summary
Dedicated Housekeeper with a proven track record at Peace Manor, excelling in maintaining cleanliness and customer satisfaction. Leveraged expertise in cleaning techniques and teamwork to enhance facility sanitation and comfort. Proactively identified maintenance needs, contributing to the property's upkeep. Skilled in both housekeeping and fostering positive guest experiences through exceptional service.
Overview
30
30
years of professional experience
Work History
Housekeeper
Peace Manor
10.2024 - Current
- Disinfected and mopped bathrooms to keep facilities sanitary and clean.
- Collaborated with other housekeeping staff to complete tasks efficiently and effectively.
- Vacuumed rugs and carpeted areas in offices, lobbies, and corridors.
- Used chemicals by following safety protocols and procedures to avoid burns and injuries.
- Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning windows, and dusting.
- Hand-dusted and wiped down office furniture, fixtures, and window sills to keep areas clean and comfortable.
- Disposed of trash and recyclables each day to avoid waste buildup.
- Dusted picture frames and wall hangings with cloth.
- Contributed to property upkeep by proactively identifying and reporting maintenance needs to management.
Housekeeper Aide
Children's Hospital of Mi
10.2007 - 10.2021
- Participated in regular performance reviews with supervisors, seeking feedback for continuous improvement in job performance quality and efficiency levels.
- Maximized efficiency with thorough training in proper cleaning techniques and use of equipment.
- Managed laundry responsibilities efficiently, ensuring clean linens were readily available for room turnovers.
- Reduced complaints by promptly addressing any housekeeping issues and providing swift solutions.
- Enhanced guest satisfaction by maintaining a clean and organized environment in all areas of the property.
- Supported adherence to safety regulations by using appropriate chemicals and equipment during cleaning processes.
- Provided exceptional support to fellow team members during peak times or when additional assistance was required, promoting a cohesive work environment.
- Upheld company standards and expectations by consistently adhering to established policies and procedures during daily housekeeping activities.
- Handled special requests from guests with care and professionalism, enhancing their overall stay experience at the property.
- Set an example for new team members by modeling appropriate behavior, work ethic, and job-specific skills, fostering a positive workplace culture.
- Contributed to a welcoming atmosphere by providing friendly interactions with guests as they encountered housekeeping staff throughout the property.
- Demonstrated strong attention to detail while completing various cleaning tasks, resulting in consistently spotless rooms for guests.
- Ensured timely completion of tasks by adhering to daily schedules and prioritizing duties.
- Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning windows, and dusting.
- Dusted picture frames and wall hangings with cloth.
- Disinfected and mopped bathrooms to keep facilities sanitary and clean.
- Vacuumed rugs and carpeted areas in offices, lobbies, and corridors.
- Hand-dusted and wiped down office furniture, fixtures, and window sills to keep areas clean and comfortable.
- Used chemicals by following safety protocols and procedures to avoid burns and injuries.
Rehabilitation Assistant
Rehabilitation Institute Of Michigan's
05.2001 - 09.2005
- Maintained a safe and clean therapy environment by adhering to infection control protocols and equipment maintenance standards.
- Assisted with the administration of therapeutic interventions, contributing to improved patient wellbeing.
- Fostered a positive and supportive atmosphere, encouraging patients to ask questions and express concerns about their rehabilitation process.
- Ensured continuity of care by maintaining clear communication channels with therapists, physicians, and other healthcare providers.
- Supported therapists in conducting group therapy sessions, fostering social interaction among patients as part of their recovery process.
- Provided support to patients during physical therapy sessions, enabling increased mobility and functionality.
- Monitored vital signs before, during, or after exercise routines to ensure safety while maximizing therapeutic benefits.
- Enhanced patient satisfaction with personalized care and compassionate communication.
- Educated patients and their families on proper home exercises, enhancing adherence to treatment plans outside the clinic setting.
- Handled administrative tasks such as documenting daily notes about individual treatments provided by therapists.
- Streamlined documentation processes, ensuring accurate and timely reporting of patient progress.
- Prepared patients for treatment by positioning, dressing or removing external supports.
- Assisted patients during ambulation to prevent injuries.
- Answered telephones and performed light clerical duties to maintain smooth operations while attending to various program needs.
Housekeeper Aide
Detroit Receiving Hospital
09.1995 - 08.2000
- Maximized efficiency with thorough training in proper cleaning techniques and use of equipment.
- Enhanced guest satisfaction by maintaining a clean and organized environment in all areas of the property.
- Supported adherence to safety regulations by using appropriate chemicals and equipment during cleaning processes.
- Provided exceptional support to fellow team members during peak times or when additional assistance was required, promoting a cohesive work environment.
- Handled special requests from guests with care and professionalism, enhancing their overall stay experience at the property.
- Maintained high standards of cleanliness, contributing to an overall positive guest experience at the establishment.
- Demonstrated strong attention to detail while completing various cleaning tasks, resulting in consistently spotless rooms for guests.
- Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning windows, and dusting.
- Dusted picture frames and wall hangings with cloth.
- Disinfected and mopped bathrooms to keep facilities sanitary and clean.
- Vacuumed rugs and carpeted areas in offices, lobbies, and corridors.
- Disposed of trash and recyclables each day to avoid waste buildup.
- Slid beds, sofas, and other furniture aside to wipe down baseboards and remove dust and dirt from hard-to-reach areas.
Education
GED - Cosmology
Kettering Senior High
Detroit, MI06.1985
Skills
- Teamwork
- Housekeeping
- Customer service
- Bathroom cleaning
- Mopping and sweeping
- Vacuuming and sweeping
- Cleaning bathrooms
- Cleaning techniques
- Hospitality background
- Dusting furniture
- Excellent oral and written communication
Timeline
Housekeeper
Peace Manor
10.2024 - Current
Housekeeper Aide
Children's Hospital of Mi
10.2007 - 10.2021
Rehabilitation Assistant
Rehabilitation Institute Of Michigan's
05.2001 - 09.2005
Housekeeper Aide
Detroit Receiving Hospital
09.1995 - 08.2000
GED - Cosmology
Kettering Senior High
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