Summary
Overview
Work History
Education
Skills
Certification
Languages
Interests
Work Availability
Timeline
Mildred Wright

Mildred Wright

MORRISTON,FL

Summary

Adept at navigating the complexities of the real estate market, I leveraged my strong organizational skills and negotiation prowess at Hook & Ladder Realty of Central Fl LLC to significantly boost client satisfaction and referrals. My collaborative approach and professional demeanor have consistently driven successful outcomes, enhancing my reputation in the industry.

Overview

23
23
years of professional experience
1
1
Certification

Work History

Real Estate Agent

Hook & Ladder Realty of Central Fl LLC
04.2019 - Current
  • Managed contracts, negotiations, and all aspects of sales to finalize purchases and exceed customer expectations.
  • Educated clients looking to sell or buy on current market conditions, legal requirements, pricing, and mortgages.
  • Streamlined communication between all parties involved in transactions, ensuring smooth closings and satisfied clients.
  • Advised clients on market conditions and property value for informed decision-making.
  • Negotiated, facilitated, and managed real estate transactions.
  • Provided exceptional support during the negotiation process, advocating for clients'' best interests at all times.
  • Maintained connections with clients to encourage repeat business and referrals.
  • Negotiated favorable contract terms for clients, resulting in higher satisfaction rates and repeat business.
  • Developed and maintained relationships with clients through networking, postcards, and cold calling.
  • Prepared and presented contracts and other legal documents to clients.
  • Communicated with clients to understand property needs and preferences.
  • Advertised client properties through websites, social media, and real estate guides.
  • Coordinated appointments to show tenants and buyers prospective homes.
  • Developed strong relationships with mortgage brokers, attorneys, and other professionals to streamline the home buying process for clients.
  • Conducted comprehensive market research to provide clients with accurate information on current trends and pricing strategies.
  • Expanded client base through consistent networking events, maintaining a high level of customer service and professionalism.
  • Wrote listings detailing and professionally highlighting property features to increase sales chances.
  • Hosted successful open houses by preparing properties for viewing and effectively showcasing features to potential buyers.
  • Negotiated contracts with buyers and sellers to maximize customer savings.
  • Presented purchase offers to sellers for consideration.
  • Successfully managed multiple offers for sellers, securing the best possible outcome in each situation.
  • Marketed and sold property for clients by hosting open houses and advertising online and in print.
  • Studied property listings, interviewed prospective clients, accompanied clients to properties and discussed condition of sales.
  • Consistently stayed up-to-date on industry trends and best practices, attending professional development courses and seminars to better serve clients.
  • Developed new business and managed new and existing clients.
  • Assisted first-time homebuyers in navigating the complex real estate process, guiding them from pre-approval to closing.
  • Collaborated with mortgage companies to accurately determine loan and mortgage options for clients.
  • Reviewed and executed confidential documents, contracts and disclosures.
  • Consulted with homeowners on appropriate listing prices based on extensive comparative market analysis, resulting in faster sales and satisfied clients.
  • Leveraged market knowledge and analysis to provide guidance and advice on best options for clients.
  • Increased property sales by implementing innovative marketing strategies and utilizing social media platforms.
  • Generated leads for sales and rental properties through cold calls and referrals.
  • Advised clients on staging techniques to enhance property appearance and increase buyer interest during showings.
  • Conducted weekly open houses and provided feedback to sellers on potential buyers.
  • Liaised between buyers and sellers to provide positive experiences for both parties.
  • Reviewed market research data and changed sales plans accordingly.
  • Enhanced client experience by offering personalized consultations tailored to individual needs and preferences.
  • Strengthened professional reputation through consistently positive client reviews and referrals from satisfied customers.
  • Conducted comprehensive market analysis to identify opportunities for investors.
  • Utilized advanced technology tools such as virtual tours to showcase properties more effectively, attracting more potential buyers online.
  • Established positive flow of communication with agents, clients, attorneys and personnel involved in closing transactions.
  • Developed and implemented strategic marketing plans to increase potential for selling properties and generate more leads.
  • Performed home evaluations and developed competitive market analysis for individual homes.
  • Worked closely with clients to facilitate appropriate loans, inspections, and credit reports.
  • Reviewed property listings, interviewed potential clients, accompanied clients to properties and effectively communicated condition of sales.
  • Managed scheduled meetings to maintain satisfaction of both buyers and sellers and facilitate smooth purchases.
  • Maintained up-to-date knowledge on local zoning regulations, providing valuable insights to both buyers and sellers throughout transactions.
  • Appraised commercial properties, maintaining accuracy and employing knowledge of area markets for accuracy.
  • Followed-up escrow process, coordinated contingency removal of property inspection and maintained timely closing of escrow.
  • Collaborated with stakeholders to complete property sales and purchases.
  • Guided first-time homebuyers through purchasing process, making it less daunting and more understandable.
  • Organized open houses that showcased properties effectively, leading to increased interest and offers.
  • Developed referral program that rewarded past clients, substantially increasing repeat and referral business.
  • Secured prime listings by demonstrating comprehensive marketing strategy to potential sellers.
  • Utilized advanced CRM tools to manage client interactions efficiently, ensuring timely follow-up and service delivery.
  • Negotiated favorable terms for buyers, ensuring their satisfaction and future referrals.
  • Provided clients with detailed comparative market analyses, helping them understand property values and make strategic decisions.
  • Increased client portfolio by strategically networking at industry events and maintaining strong relationships with existing clients.
  • Facilitated smooth closing transactions, coordinating between buyers, sellers, and legal representatives.
  • Leveraged social media platforms to promote listings, reaching broader audience and generating leads.
  • Implemented targeted marketing campaigns for luxury properties, attracting high-net-worth individuals.
  • Conducted comprehensive market research to identify emerging trends, enabling clients to make informed investment decisions.
  • Enhanced online property listings with high-quality photographs and detailed descriptions, leading to quicker sales.
  • Achieved high customer satisfaction rate by providing personalized service and responding promptly to inquiries.
  • Boosted sales figures significantly, utilizing in-depth market analysis to price properties competitively.
  • Consistently exceeded quarterly sales targets through diligent follow-up, persuasive negotiation, and focus on client needs.
  • Tailored communication style to meet diverse client needs, building trust and rapport.
  • Skilled at working independently and collaboratively in a team environment.
  • Worked effectively in fast-paced environments.
  • Self-motivated, with a strong sense of personal responsibility.
  • Streamlined property viewing process with efficient scheduling system, improving client convenience.
  • Fostered strong relationships with local businesses and service providers, enhancing overall client experience.
  • Organized and detail-oriented with a strong work ethic.
  • Worked flexible hours across night, weekend, and holiday shifts.
  • Managed time efficiently in order to complete all tasks within deadlines.
  • Passionate about learning and committed to continual improvement.
  • Assisted with day-to-day operations, working efficiently and productively with all team members.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Worked well in a team setting, providing support and guidance.
  • Proven ability to learn quickly and adapt to new situations.
  • Excellent communication skills, both verbal and written.

Permit Technician

City of Ocala
01.2023 - 12.2024
  • Handled large volumes of incoming inquiries via phone calls, emails, or walk-in appointments professionally while managing competing demands on time effectively.
  • Maintained organized filing systems for both physical and electronic permit records, ensuring easy access to information when needed.
  • Collaborated with other departments to address complex permit scenarios, ensuring compliance with all relevant regulations.
  • Managed electronic databases of permit applications, tracking their progress through the approval process and maintaining accurate records for future reference.
  • Actively participated in team meetings, sharing insights and expertise to support colleagues in their work and improve overall department performance.
  • Provided exceptional customer service by assisting applicants in navigating the permitting process, answering questions, and offering solutions to potential issues.

Administrative Assistant II

Levy County Department Of Public Safety
11.2022 - 07.2023
  • Managed filing system, entered data and completed other clerical tasks.
  • Managed phone and email correspondence and handled incoming and outgoing mail and faxes.
  • Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
  • Assisted coworkers and staff members with special tasks on daily basis.
  • Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
  • Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
  • Ensured accurate record-keeping with diligent data entry and database management for vital company information.
  • Managed paper and electronic filing systems by routing various documents, taking messages and managing incoming and outgoing mail.
  • Promoted a positive work environment through effective communication skills and fostering professional relationships among colleagues.
  • Coordinated office supply inventory management, proactively ordering necessary items before depletion to avoid workflow disruptions.
  • Improved document organization with thorough file maintenance, archiving outdated records as necessary for efficient retrieval when needed.
  • Completed forms, reports, logs, and records to quickly handle all documentation for human resources.
  • Built and maintained excellent customer relationships through timely response to inquiries and going above and beyond to accommodate unusual requests.
  • Supported executive staff through scheduling meetings, coordinating travel arrangements, and preparing crucial documents.
  • Created and maintained detailed administrative processes and procedures to drive efficiency and accuracy.
  • Handled yearky budgeting for Public Safety

Owner Landscape Business

Self-employeed
03.2010 - 08.2017
  • Managed day-to-day business operations.
  • Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
  • Oversaw daily operations, ensuring all tasks were completed accurately and efficiently by team members.
  • Managed financial aspects of the business, including budgeting, financial reporting, and tax preparation.
  • Interacted well with customers to build connections and nurture relationships.
  • Consulted with customers to assess needs and propose optimal solutions.
  • Increased customer satisfaction by implementing efficient business processes and providing exceptional service.
  • Managed purchasing, sales, marketing and customer account operations efficiently.
  • Negotiated price and service with customers and vendors to decrease expenses and increase profit.
  • Implemented business strategies, increasing revenue, and effectively targeting new markets.
  • Hired trained, and managed a high-performing team of employees dedicated to achieving company goals.
  • Implemented marketing strategies to increase brand awareness and attract new customers.
  • Cultivated and strengthened lasting client relationships using strong issue resolution and dynamic communication skills.
  • Trained and motivated employees to perform daily business functions.
  • Established a positive workplace culture that fostered employee engagement, collaboration, and loyalty.
  • Negotiated contracts with suppliers for better pricing and terms, reducing overall costs for the business.
  • Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
  • Assisted in recruiting, hiring and training of team members.
  • Established foundational processes for business operations.
  • Achieved financial growth with strategic planning, cost control measures, and targeted marketing efforts.
  • Organized and attended trade shows and special events to showcase products, network with other businesses and attract new customers.
  • Successfully navigated challenging economic conditions by making informed decisions that protected the business''s financial stability.
  • Recruited, hired, and trained initial personnel, working to establish key internal functions and outline scope of positions for new organization.
  • Evaluated industry competition regularly to maintain a competitive advantage in the marketplace.
  • Enhanced operational efficiency and productivity by managing budgets, accounts, and costs.
  • Monitored market conditions to set accurate product pricing and take advantage of emerging trends.
  • Trained and guided team members to maintain high productivity and performance metrics.
  • Mentored staff members on best practices in customer service and sales techniques, leading to increased performance levels.
  • Ensured regulatory compliance by staying abreast of industry-related changes and implementing necessary policies or procedures as needed.
  • Identified and qualified customer needs and negotiated and closed profitable projects with high success rate.
  • Scheduled employees for shifts, taking into account customer traffic and employee strengths.
  • Expanded product offerings by researching market trends and identifying potential growth opportunities.
  • Generated revenues yearly and effectively capitalized on industry growth.
  • Streamlined operations to improve efficiency, enabling more time to be spent on strategic planning and decisionmaking.
  • Observed each employee's individual strengths and initiated mentoring program to improve areas of weakness.
  • Tracked trends and suggested enhancements to both challenge and refine company's product offerings.
  • Tracked employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits.
  • Implemented innovative programs to increase employee loyalty and reduce turnover.
  • Reduced financial inconsistencies while assessing and verifying billing invoices and expense reports.
  • Monitored daily cash discrepancies, inventory shrinkage and drive-off.
  • Updated and resolved incidents and managed accessorial charges objectively while maximizing profit.
  • Reduced budgetary expenditures by effectively negotiating contracts for more advantageous terms.
  • Reduced operational risks while organizing data to forecast performance trends.
  • Reported issues to higher management with great detail.
  • Raised property accuracy and accountability by creating new automated tracking method.
  • Elevated brand awareness with targeted marketing campaigns, leveraging social media and digital platforms.
  • Expanded business into new markets, cond
  • Led negotiations for major contracts, securing favorable terms that significantly reduced costs.
  • Streamlined operational processes to improve efficiency with comprehensive audits and restructuring.
  • Optimized supply chain operations, negotiating with suppliers to ensure timely delivery of high-quality products.
  • Enhanced company's market position by identifying and pursuing new business opportunities.
  • Self-motivated, with a strong sense of personal responsibility.
  • Worked effectively in fast-paced environments.
  • Skilled at working independently and collaboratively in a team environment.
  • Proven ability to learn quickly and adapt to new situations.
  • Excellent communication skills, both verbal and written.
  • Worked well in a team setting, providing support and guidance.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Assisted with day-to-day operations, working efficiently and productively with all team members.
  • Passionate about learning and committed to continual improvement.
  • Organized and detail-oriented with a strong work ethic.
  • Worked flexible hours across night, weekend, and holiday shifts.
  • Managed time efficiently in order to complete all tasks within deadlines.
  • Paid attention to detail while completing assignments.
  • Strengthened communication skills through regular interactions with others.
  • Used critical thinking to break down problems, evaluate solutions and make decisions.
  • Adaptable and proficient in learning new concepts quickly and efficiently.
  • Proved successful working within tight deadlines and a fast-paced environment.
  • Learned and adapted quickly to new technology and software applications.
  • Developed and maintained courteous and effective working relationships.
  • Demonstrated strong organizational and time management skills while managing multiple projects.

Pharmacy Technician

Franck's Pharmacy
09.2001 - 06.2008
  • Answered incoming phone calls and addressed questions from customers and healthcare providers.
  • Enhanced pharmacy workflow by assisting pharmacists with medication dispensing, labeling, and packaging.
  • Calculated dosage, filled prescriptions, and prepared prescription labels with absolute accuracy.
  • Stocked, labeled, and inventoried medication to keep accurate records.
  • Promoted patient confidentiality by adhering to HIPAA regulations when handling personal information during transactions.
  • Increased overall pharmacy productivity by restocking supplies, organizing shelves, and maintaining cleanliness according to standards.
  • Resolved third-party billing, computer system and customer service issues.
  • Assisted in maintaining a clean and organized work environment, ensuring compliance with safety regulations.
  • Provided exceptional customer service, fostering positive relationships with both new and returning patients at the pharmacy counter.
  • Counted and labeled prescriptions with correct item and quantity.
  • Performed wide range of pharmacy operations with strong commitment to accuracy, efficiency and service quality.
  • Solved customer problems in-person or over telephone by providing assistance with placing orders, navigating systems, and locating items.
  • Performed various pharmacy operational activities with strong commitment to accuracy, efficiency, and service quality.
  • Improved patient satisfaction by efficiently processing prescriptions and managing inventory in a timely manner.
  • Entered and processed patients' prescriptions into internal system.
  • Maximized pharmacy efficiency through effective communication with staff members and adherence to procedures.
  • Consulted with insurance company representatives to complete claims processing, resolve concerns, and reconcile payments.
  • Managed opening and closing duties for pharmacy.
  • Assisted in training new team members on standard operating procedures to ensure consistent quality of service across the entire team.
  • Streamlined prescription processing with accurate data entry and verification of patient information.
  • Welcomed customers to pharmacy and answered questions relating to prescriptions and over-the-counter products.
  • Reduced medication errors by diligently cross-checking medications against patients'' profiles before dispensing.
  • Supported inventory management initiatives through accurate record-keeping of received shipments and expired medications for disposal purposes.
  • Counted, measured and compounded medications following standard procedures.
  • Contributed to the reduction of prescription wait times by promptly addressing refill requests and insurance authorizations.
  • Maintained proper drug storage procedures, registries, and records for controlled drugs.
  • Set up and modified patient profiles to include current medications and insurance details.
  • Proactively identified potential issues or discrepancies in medication orders, collaborating closely with pharmacists to resolve them quickly.
  • Collected co-payments or full payments from customers.
  • Prepared packaging and labels for prescriptions, verifying accuracy of dosage, side effects, interactions, and refill instructions.
  • Ensured patient safety by strictly following drug storage guidelines, including proper temperature and light exposure control.
  • Helped pharmacist clear problematic prescriptions and address customer questions to keep pharmacy efficient.
  • Restocked pharmacy shelves with current merchandise to drive consistent peripheral sales.
  • Ordered medicines daily to replenish stock and increase inventory in anticipation of need.
  • Coordinated with physicians and insurance agency representatives for speedy resolution of prescription discrepancies.
  • Optimized workflow efficiency through participation in regular team meetings discussing areas for improvement within the department.
  • Expedited insurance claim resolutions by liaising with healthcare providers and insurance companies on patients'' behalf.
  • Boosted customer loyalty by providing friendly, knowledgeable assistance on drug interactions and side effects.
  • Aided pharmacists in preparing sterile compounding products for IV administration using aseptic techniques.
  • Provided consultations and answered inquiries from patients, healthcare professionals and physicians regarding drugs, potential side effects, and specified use.
  • Coordinated verification and filling of more than [Number] daily prescriptions in high-volume [Type] pharmacy environment.
  • Liaised with other pharmacies to eliminate issues related to product expiration.
  • Provided critical support in emergency situations, quickly gathering necessary medications.
  • Participated in community health events, representing pharmacy and providing valuable health information.
  • Assisted in management of prescription deliveries, improving patient convenience.
  • Assisted pharmacists in preparing and dispensing medications to ensure patient safety.
  • Utilized pharmacy management software to process prescriptions efficiently.
  • Enhanced patient care by accurately filling prescriptions under pharmacist supervision.
  • Developed patient education materials on medication management, contributing to community health awareness.
  • Educated patients on medication usage and precautions, enhancing patient understanding and safety.
  • Contributed to team meetings, offering insights for optimizing workflow and patient service.
  • Supported insurance claim processing, facilitating smoother patient transactions.
  • Provided exceptional customer service, resolving queries and concerns with empathy and professionalism.
  • Improved pharmacy operations efficiency with meticulous record-keeping of patient information and prescriptions.
  • Implemented system for tracking expired medications, ensuring pharmacy compliance with regulations.
  • Maintained clean and organized work environment, adhering to health and safety standards.
  • Streamlined drug distribution processes, reducing wait times for patients.
  • Conducted routine checks of pharmaceutical stocks to maintain quality control.
  • Engaged in continuous learning to stay updated on pharmaceutical practices and products.
  • Conducted patient follow-ups to confirm medication effectiveness and address concerns.
  • Self-motivated, with a strong sense of personal responsibility.
  • Worked effectively in fast-paced environments.
  • Skilled at working independently and collaboratively in a team environment.
  • Proven ability to learn quickly and adapt to new situations.
  • Excellent communication skills, both verbal and written.
  • Worked well in a team setting, providing support and guidance.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Assisted with day-to-day operations, working efficiently and productively with all team members.
  • Passionate about learning and committed to continual improvement.
  • Worked flexible hours across night, weekend, and holiday shifts.
  • Managed time efficiently in order to complete all tasks within deadlines.
  • Organized and detail-oriented with a strong work ethic.
  • Paid attention to detail while completing assignments.
  • Used critical thinking to break down problems, evaluate solutions and make decisions.
  • Strengthened communication skills through regular interactions with others.
  • Adaptable and proficient in learning new concepts quickly and efficiently.
  • Proved successful working within tight deadlines and a fast-paced environment.
  • Developed and maintained courteous and effective working relationships.
  • Learned and adapted quickly to new technology and software applications.
  • Demonstrated strong organizational and time management skills while managing multiple projects.
  • Worked in Assisted Living facilities with medical team to insure current and correct medical charts and inventory.

Education

GED -

Jefferson County High, Monticello, Fl
01-1984

Skills

  • Strong organizational skills
  • Excellent teamwork
  • Highly professional
  • Negotiation

Certification

  • Real Estate Salesperson License - [State] Real Estate Commission.
  • Studying for Broker Exam

Languages

English
Full Professional

Interests

  • High-Intensity Interval Training
  • Reading
  • Horseback Riding
  • Coding and Programming
  • Tech enthusiast, passionate about exploring the latest advancements and innovations
  • Volunteering
  • DIY and Home Improvement
  • I like working with my hands and fixing things
  • Animal Welfare Advocacy
  • Kayaking
  • Animal Care
  • Homelessness Outreach
  • Offering time and support to shelters for the homeless, women, and animals

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline

Permit Technician - City of Ocala
01.2023 - 12.2024
Administrative Assistant II - Levy County Department Of Public Safety
11.2022 - 07.2023
Real Estate Agent - Hook & Ladder Realty of Central Fl LLC
04.2019 - Current
Owner Landscape Business - Self-employeed
03.2010 - 08.2017
Pharmacy Technician - Franck's Pharmacy
09.2001 - 06.2008
  • Real Estate Salesperson License - [State] Real Estate Commission.
  • Studying for Broker Exam
Jefferson County High - GED,
Mildred Wright