Mildrey Gonzalez
Lehigh Acres,FL
Summary
Dynamic professional with a strong background in education and customer service, notably at Busy Bee Daycare. Proven ability to enhance student engagement and classroom management while fostering teamwork. Skilled in organization and sanitation procedures, ensuring a safe and efficient environment. Committed to delivering exceptional support and maintaining high standards in all tasks.
Overview
22
22
years of professional experience
Work History
Teacher's Assistant
Busy Bee Daycare
Lehigh Acres, Florida
04.2025 - 09.2025
- Supervised children during playtime and learning activities.
- Assisted lead teacher with lesson planning and classroom management.
- Organized educational materials and supplies for daily activities.
- Communicated with parents about children's progress and behavior.
- Implemented safety protocols to ensure a secure environment for children.
- Supported special needs children with individualized attention during activities.
- Facilitated group activities that promoted social skills and teamwork.
- Maintained cleanliness and order in classrooms and play areas.
- Helped with mealtime preparation and cleanup including serving food, setting tables, washing dishes.
Kitchen Prep Cook
HMS Host International
Fort Myers, Florida
02.2024 - 04.2025
- Prepared ingredients for daily menu items in high-volume kitchen environment.
- Maintained cleanliness and organization of food preparation areas and equipment.
- Assisted chefs with cooking techniques and food presentation tasks.
- Followed safety and sanitation guidelines to ensure food quality standards.
- Collaborated with team members to improve workflow efficiency in kitchen operations.
- Executed portion control measures to maintain consistency in food service.
CUSTUMER SERVICE
NINOS TRAVEL LLC
05.2023 - 09.2024
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
Medical Receptionist
SALUD METAL
09.2003 - 05.2023
- Coordinated patient scheduling, check-in, check-out and payments for billing.
- Checked patient insurance, demographic, and health history to keep information current.
- Helped patients complete necessary medical forms and documentation.
- Maintained strict confidentiality of patient information, adhering to HIPAA regulations and medical office policies.
- Managed high call volumes, directing calls to appropriate departments while maintaining a polite and professional demeanor.
Education
High School Diploma -
JOSE DE LA LUZ Y CABALLERO
CUBA08-2001
Skills
- Cleanliness
- Classroom management
- Organization
- Ingredient preparation
- Portion control
- Sanitation procedures
- Friendly, positive attitude
- Teamwork and collaboration
- Customer service
- Problem-solving
- Attention to detail
- Flexible and adaptable
- Computer skills
- Front desk operations
- Telephone etiquette
- Appointment scheduling
- Medical terminology
- Patient scheduling
- Office administration
- Patient registration
- Safety protocols
- Educational materials organization
- Special needs support
- Student engagement
- Child supervision
- Team collaboration
- Workflow efficiency
Languages
- Spanish
- English
Timeline
Teacher's Assistant
Busy Bee Daycare
04.2025 - 09.2025
Kitchen Prep Cook
HMS Host International
02.2024 - 04.2025
CUSTUMER SERVICE
NINOS TRAVEL LLC
05.2023 - 09.2024
Medical Receptionist
SALUD METAL
09.2003 - 05.2023
High School Diploma -
JOSE DE LA LUZ Y CABALLERO