Summary
Overview
Work History
Education
Skills
Creole,English
Languages
Timeline
Generic

Mildreyd Charitable

North Miami,FL

Summary

Proven track record in enhancing warehouse efficiency and customer satisfaction at Amazon and Onel Family Strucking. Skilled in handheld scanner operation and adept at managing high-stress situations. Achieved significant improvements in stowing processes and dispute resolution, demonstrating strong visual inspection abilities and exceptional problem-solving skills.

Overview

5
5
years of professional experience

Work History

Stower

Amazon
08.2019 - Current
  • Inspected items for any damages and reported discrepancies to supervisor.
  • Sorted over Number products onto shelves according to type, weight, and size.
  • Maintained clean and organized workspaces to uphold safety standards.
  • Increased efficiency in stowing processes by implementing better organization and time management techniques.
  • Safely stacked items to maximize space within acceptable safety limits.
  • Utilized scanning equipment to quickly locate and identify items and stock locations.

Customer Service Representative

Onel Family Strucking
05.2021 - 08.2022
  • Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
  • Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
  • Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
  • Responded to customer requests for products, services, and company information.

Education

Associate Of Science - Diagnostic Medical Sonography

Miami Dade College
Miami, FL

Skills

  • Visual Inspection
  • Reading Comprehension
  • Handheld scanner operation
  • Warehouse Safety
  • Visual inspections
  • Following Instructions
  • Emergency protocols

Creole,English

Qualified Security Officer with experience maintaining safety for campus grounds and facilities.

Talented at entrance control. Ability to speak French, english, and creole.

Successfully remains calm in high-pressure situations and interactions with difficult individuals.

Highly-motivated employee with desire to take on new challenges. Strong worth ethic, well

groomed appearance, adaptability and exceptional interpersonal skills. Adept at working effectively

unsupervised and quickly mastering new skills.

Work experience

Security Officer/Concierge

Languages

Creole, English
Professional Working

Timeline

Customer Service Representative

Onel Family Strucking
05.2021 - 08.2022

Stower

Amazon
08.2019 - Current

Associate Of Science - Diagnostic Medical Sonography

Miami Dade College
Mildreyd Charitable