Mileah MILLER
Whitley City,KY
Summary
Hardworking Bartender with experience in large-scale casual dining establishments. Committed to upholding highest standards of customer service and safe food handling practices. Well with diverse menu of memorized drink recipes.
Overview
7
7
years of professional experience
Work History
Bartender, Server.
Longhorn Steakhouse
08.2023 - 06.2024
- Set positive tone for entire dining experience as first point of contact for incoming guests.
- Utilized communication practices with kitchen staff to deliver customer meals in timely manner.
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
- Organized bar inventory and storage procedures to keep stock within optimal levels and meet expected customer demands.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Followed strict recipes and drink measurements to minimize product used.
- Kept bar presentable and well-stocked to meet customer needs.
- Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
- Kept bar stocked with liquors, juices and garnishes for drinks.
Bartneder, Server.
Diamond Jims and Mrs Donnas Steak House
08.2021 - 01.2023
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Handled simultaneous customer, team, and business needs while avoiding unnecessary delays or errors.
- Developed new signature cocktails to support bar marketing brand and increase profits.
- Organized bar inventory and storage procedures to keep stock within optimal levels and meet expected customer demands.
- Served high customer volumes during special events, nights, and weekends.
- Kept bar presentable and well-stocked to meet customer needs.
- Obtained cash bank and stocked service bar to prepare for operation.
- Upsold menu items to customers, driving up per sale revenues and maximizing profits.
- Trained new bartenders on drink preparation, product promotion, garnish preparation, and sanitation protocol.
- Used slow periods to restock supplies, ice, trays, and delivery bags.
- Upsold high-profit items to enhance sales numbers.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Cultivated warm relationships with regular customers.
- Explained menu items and suggested appropriate options for food allergy concerns.
- Bussed and reset tables to keep dining room and work areas clean.
Barn Manager
Lawrence Performance Horses
03.2017 - 07.2021
- Scheduled veterinary appointments for vaccinations and other wellness needs to maintain up-to-date records on horse immunizations.
- Developed and maintained improved practices in feeding, housing and sanitation to prevent spreading of disease.
- Monitored overall health and well-being of [Number] horses, paying attention to signs of concern.
- Maintained medical records of histories, required shots and immunizations for livestock and stable animals.
- Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
- Leveraged data and analytics to make informed decisions and drive business improvements.
Education
Associate of Arts - Nursing
Galen College of Nursing
Hazard, KYHigh School Diploma -
Pulaski County High School
Somerset, KY05.2021
Skills
- Food Preparation
- Beverage Preparation
- Food Running
- Health codes compliance
- Food Service
- Payment Processing
- Suggestive Selling
- Menu Memorization
- Team training and development
- Performance Improvement
- Engaging personality
- Outgoing Personality
Timeline
Bartender, Server.
Longhorn Steakhouse
08.2023 - 06.2024
Bartneder, Server.
Diamond Jims and Mrs Donnas Steak House
08.2021 - 01.2023
Barn Manager
Lawrence Performance Horses
03.2017 - 07.2021
Associate of Arts - Nursing
Galen College of Nursing
High School Diploma -
Pulaski County High School