Milee McDougal
Atlanta,GA
Summary
Dedicated professional with strong skills in customer service and team supervision. Experienced in training employees and optimizing delivery routes to enhance operational efficiency.
Overview
8
8
years of professional experience
Work History
Courier Driver
RD2T
Atlanta, Georgia
07.2026 - Current
- Delivered packages efficiently across designated routes.
- Utilized GPS systems for optimal routing and navigation.
- Sorted parcels according to delivery route.
- Communicated effectively with dispatch regarding route changes.
- Assisted in training new drivers on delivery protocols.
Supervisior
Best Buy
Atlanta, GA
04.2024 - Current
- Supervised team members in daily operations and customer service tasks, enhancing service quality and team coordination.
- Trained new employees on product knowledge and customer engagement techniques, improving onboarding experience and customer interactions.
- Resolved customer inquiries and complaints, enhancing overall shopping experiences.
- Assisted in inventory management using retail software, streamlining stock organization and improving replenishment processes.
Customer Service Representative
Bonnie Cuticles
, OH
01.2019 - 02.2024
- Provided detailed product knowledge to enhance customer experience.
- Developed positive relationships with customers through friendly interactions.
- Maintained accurate records of customer interactions and transactions.
Education
High School Diploma -
Walnut Ridge High
Ohio City, OH06-2020
Skills
- Package delivery
- Route planning
- GPS navigation
- Vehicle maintenance
- Inventory management
- Customer service
- Product knowledge
- Records management
- Task prioritization
- Team leadership
- Staff training
- Attention to detail
- Problem solving
- Effective communication
Timeline
Courier Driver
RD2T
07.2026 - Current
Supervisior
Best Buy
04.2024 - Current
Customer Service Representative
Bonnie Cuticles
01.2019 - 02.2024
High School Diploma -
Walnut Ridge High