Summary
Overview
Work History
Education
Skills
References
Certification
Languages
Timeline
BusinessAnalyst

MILEIDY CARPER

Paralegal
Lehigh Acres,FL

Summary

  • Seeking a career position where my professional experience, education and abilities would be advantageous to the growth of my employer and myself.
  • Extensive experience within customer relations and customer service.
  • Career reflecting hard work, ambition, reliability, competence and confidence underscored by personal commitment and professional performance.
  • Proven ability to work independently or as a team player, capable of managing simultaneous projects and successfully meeting deadlines.
  • Strong oral and written communication, supervisory, organizational and problem solving skills.
  • Background in customer service, administration, staffing training and inventory control.
  • Typing speed of 68 WPM
  • First Aid and CPR certified.
  • Familiar with ICD-09 and ICD-10 Codes
  • Familiar with Epic/Citrix - Lee Memorial Health Systems
  • Familiar with CPT Codes
  • Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
  • Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.


Overview

11
11
years of professional experience
1
1
Certification

Work History

Paralegal/Legal Secretary/Front Office Clerk

Banker Lopez Gassler, P.A.
03.2020 - Current
  • Enhanced case efficiency by organizing and maintaining legal documents, files, and correspondence.
  • Reduced attorney workload by drafting routine legal documents such as pleadings, motions, and affidavits.
  • Ensured compliance with court rules and procedures by accurately preparing and submitting legal filings within established timeframes.
  • Facilitated timely and accurate billing by recording billable hours, expenses, and other relevant information in the firm''s billing system.
  • Promoted a positive work environment by providing training and guidance to new hires, as needed.
  • Streamlined communication between clients and legal staff by managing client inquiries promptly and professionally.
  • Improved document organization by implementing a comprehensive file management system for easy access to essential case materials.
  • Contributed to firm-client relationship building through professional interactions with clients during meetings or phone calls, conveying empathy while maintaining confidentiality.
  • Edited and proofread legal documents to verify accuracy.
  • Maintained and updated organized client contact information to keep in touch with clients and provide updates on cases.
  • Communicated with clients, opposing counsel and court personnel to keep all parties informed on case updates.
  • Liaised with other paralegals and legal staff to complete common tasks on schedule.
  • Prepared legal motions, and pleadings.
  • Assisted counsel in preparing answers, providing documentation, and information for discovery request.
  • Assisted in preparation of settlement proposals and agreements to help attorneys negotiate settlement in best interest of client.
  • Increased overall efficiency within the firm by streamlining workflows between departments using advanced organizational skills.
  • Obtained signatures from attorneys for legal documents.
  • Filed documents with courts on behalf of attorney.

School Enrollment Administrator / Guest Teacher Supervisor / Enrollment Data Specialist / Teacher Assistant / Administrative Assistant

Six Mile Charter Academy
10.2016 - 10.2019
  • Collaborated with the Marketing Team to execute digital marketing strategies designed to boost enrollment
  • Managed the schools Social Media
  • Managed and administrated registration, recommitments, withdraws and any data associated with student's enrollment for the current and/or next school year
  • Worked with the school and the districts database to monitor enrollment withdraws and recommitments, improving retention rates and application through the enrollment stage
  • Oversaw the enrollment process to ensure the school receives maximum funding
  • Provided teachers, school districts and worked with outside agencies with information regarding student enrollment
  • Ensured all state reporting is complete and accurate
  • Tracked and monitored all of enrollment and the enrollment team throughout projects and daily tasks
  • Ensured school staff and support centers receive key information to support cross functional integration
  • Submitted regular and scheduled email communication with current and potential parents
  • Supported my principal in managing project timelines
  • Hosted events and worked closely with the community to boost school enrollment.

FMLA Coordinator/Appointment/Insurance Line/Translator

Joint Implant Surgeons of Florida
04.2014 - 10.2016
  • Processed and maintained all workers compensation claims, FMLA - leave of absences, and any and all unemployment requests
  • Provided excellent customer service whether it be in person or over the phone; made appointments for new and/or established patients; directed patients to the appropriate department; made sure we are in network with the patient's insurance and obtaining authorization if needed; worked with ICD-09 and ICD-10 Codes when overlooking operative reports with doctors in office and much more
  • Provided assistance with Spanish speaking patients whether that meant in the examination room with the doctor, with our intake department that was obtaining medical history, in person or over the phone with whatever the patient needed.

Receptionist/Office Assistant

Law Offices of David J. Mourick
11.2014 - 05.2015
  • Made appointments for clients either in person or over the phone
  • Translated between languages when needed
  • Performed data entry
  • Answered and made calls to clients
  • Prepared packages to send to Immigration, Criminal Courts or to the client themselves
  • Ran any errands the attorney or the office may need
  • Provided customer service, making sure clients are satisfied
  • Typed any necessary documents.

Substitute teacher

Lake County School District
05.2014 - 10.2014
  • Cared for students of all ages
  • Performed data entry
  • Made sure students stay on task and complete what was asked of their original teacher
  • Followed directions and adapted to many situations
  • Worked with a team and made sure students were safe
  • Graded papers and entered grades into the system as requested by the teacher.

Swim Instructor

Swim Kids USA
02.2014 - 08.2014
  • Cared for a class of students at once
  • Worked with parents and made sure customer satisfaction was a priority
  • Performed data entry
  • Taught students based on their level of swimming, from basics to advanced techniques
  • Provided opportunities for students to expand into swim teams.

Third Key (Management)

Icing
07.2013 - 04.2014
  • Performed data entry
  • Answered the phones
  • Opened and closed the store
  • Managed paperwork such as employee schedules, audit all paperwork, new hire packets, store progress sheets, and ensured all paperwork was filed correctly
  • Ear Piercing certified
  • Made customers and employees feel comfortable.

Sales Associate

RUE 21
09.2012 - 07.2013
  • Performed data entry
  • Ran the cash register
  • Opened and closed the store
  • Managed the dressing room
  • Provided excellent customer service
  • Made sure customers felt welcome and helped them throughout their visit
  • Took phone calls and filed paperwork
  • Ensured the store was organized and presentable.

Education

Paralegal Certificate - Law

Florida Gulf Coast University
Fort Myers, FL
02.2022

Skills

  • Document Filing
  • Records Management
  • Attorney Support
  • Document Drafting
  • Office Administration
  • Case Management
  • Proofreading
  • Notary Public
  • Client Communication
  • Administrative Support
  • File Organization
  • Attention to Detail
  • Problem Solving
  • Time Management
  • Microsoft Office Proficiency
  • Discovery Management
  • Court Filing
  • Correspondence and Legal Forms
  • Client Billing
  • Fluent in Spanish
  • Legal Document Preparation

References

Furnished Upon Request

Certification

  • Certified Paralegal

Languages

Spanish
Professional Working

Timeline

Paralegal/Legal Secretary/Front Office Clerk

Banker Lopez Gassler, P.A.
03.2020 - Current

School Enrollment Administrator / Guest Teacher Supervisor / Enrollment Data Specialist / Teacher Assistant / Administrative Assistant

Six Mile Charter Academy
10.2016 - 10.2019

Receptionist/Office Assistant

Law Offices of David J. Mourick
11.2014 - 05.2015

Substitute teacher

Lake County School District
05.2014 - 10.2014

FMLA Coordinator/Appointment/Insurance Line/Translator

Joint Implant Surgeons of Florida
04.2014 - 10.2016

Swim Instructor

Swim Kids USA
02.2014 - 08.2014

Third Key (Management)

Icing
07.2013 - 04.2014

Sales Associate

RUE 21
09.2012 - 07.2013

Paralegal Certificate - Law

Florida Gulf Coast University

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