Overview
Work History
Education
Skills
Languages
Timeline
Generic

MILEIDY ROSADO

Chicopee,MA

Overview

13
13
years of professional experience

Work History

Kitchen Supervisor

Elior North America
08.2022 - Current
  • Supervised daily kitchen operations, ensuring compliance with health and safety regulations.
  • Trained and mentored staff in food preparation techniques and kitchen protocols.
  • Managed inventory levels, reducing waste through effective stock rotation practices.
  • Implemented process improvements to enhance kitchen efficiency and productivity.
  • Coordinated scheduling of kitchen staff, optimizing labor costs while meeting service demands.
  • Facilitated communication between front-of-house and back-of-house teams to streamline service delivery.
  • Trained new team members on kitchen procedures, safety protocols, and company standards.
  • Planned and executed promotions and special events in close collaboration with management.

Food Service Ambassador

Baystate Medical Center
05.2019 - 08.2022
  • Delivered exceptional customer service to patients and visitors, enhancing overall dining experience.
  • Collaborated with kitchen staff to ensure timely food delivery and adherence to dietary restrictions.
  • Trained new hires on company policies, procedures, and best practices, fostering an environment of continuous learning and growth within the team.
  • Ensured dietary restrictions were accommodated by closely communicating with both guests and culinary team members.
  • Handled guest concerns professionally, resolving issues promptly to maintain high levels of customer satisfaction.
  • Strictly followed sanitation and food safety guidelines as required by regulatory agencies and company.
  • Cross-trained in other kitchen positions to support staff and meet customer needs and demands.

Manager

Dominos Pizza Inc.
03.2013 - 08.2019
  • Managed inventory levels, optimizing supply chain processes for efficiency.
  • Trained and mentored team members on operational best practices and service protocols.
  • Developed scheduling strategies to maximize staff productivity during peak hours.
  • Analyzed sales data to identify trends, adjusting operations for improved performance.
  • Established safety protocols, promoting a safe working environment for all employees.
  • Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
  • Cross-trained existing employees to maximize team agility and performance.
  • Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.

Education

High School Diploma -

Central High School
Springfield, MA

Skills

  • Food safety
  • Inventory control
  • Operations management
  • Staff training
  • Sanitation standards
  • Cost control
  • Health code compliance
  • Scheduling staff
  • Order delivery practices
  • Schedule development
  • Customer service
  • Cash handling

Languages

Spanish
Native or Bilingual
English
Native or Bilingual

Timeline

Kitchen Supervisor

Elior North America
08.2022 - Current

Food Service Ambassador

Baystate Medical Center
05.2019 - 08.2022

Manager

Dominos Pizza Inc.
03.2013 - 08.2019

High School Diploma -

Central High School
MILEIDY ROSADO