Mileidy Johana Guerrero
Miami,FL
Summary
Experienced manager with 6+ years of expertise in leadership, customer service, and operational management. Demonstrates a strong ability to lead teams, enhance customer experiences, and streamline operations for improved efficiency. Skilled in analytical thinking, communication, and supervision.
Warehouse experience for more than 2 years, having a wide variety of skills and practical knowledge that are essential for the efficient management of operations.
Overview
7
7
years of professional experience
Work History
Warehouse Assistant
Vine Vida
Miami, FL
01.2024 - Current
- Receiving Goods: Ensure that deliveries arrive on time and verify that they match the orders and shipping documents. This includes inspecting the goods for any damage or discrepancies.
- Storage: Place products in appropriate storage locations, following organizational procedures to maximize space and facilitate access.
- Inventory Management: Perform regular inventory counts, record quantities, and update inventory management systems to maintain accurate data.
- Order Preparation: Pick, pack, and prepare products for shipment, ensuring orders are complete and ready for distribution.
- Maintaining Work Areas: Keep the warehouse clean and organized, ensuring that work areas are safe and comply with health and safety regulations.
- Operating Equipment: Use warehouse equipment such as forklifts, pallet jacks, or hand trucks to move products and materials within the warehouse.
- Documentation: Complete and maintain accurate records of transactions, inventory movements, and other documents related to warehouse operations.
- Customer Service: In some cases, interact with customers to resolve inquiries or issues related to orders or deliveries.
Housekeeping Supervisor
Residencial INC. Marriot
01.2023 - 01.2024
- Answer and direct phone calls, greet visitors, and provide assistance
- Manage office supplies, organize documents, and maintain filing systems
- Schedule appointments, coordinate meetings, and provide general administrative support
- Supervise a team of housekeeping staff, ensuring high standards of cleanliness and efficiency
- Conduct regular inspections of guest rooms, public areas, and back-of-house to maintain quality and safety standards
- Manage inventory and ordering of cleaning supplies, linens, and other essentials, optimizing budget and resource allocation
- Develop and implement training programs for staff on cleaning techniques, equipment use, and customer service
- Address guest complaints and special requests promptly, ensuring a positive and comfortable stay.
Manager
Transport Gabriel
Miami
01.2019 - 01.2023
- Oversee and coordinate daily transportation operations, ensuring timely and efficient delivery of goods
- Manage and develop the transport team, including drivers and support staff, to ensure high performance and compliance with safety regulations
- Optimize routes and schedules to reduce costs and improve service quality.
Warehouse Assistant
Cheap Depot
Hialeah
01.2018 - 01.2019
- Receive, inspect, and process incoming shipments
- Pick, pack, and prepare orders for shipment
- Maintain an organized and safe warehouse environment.
Education
Legal - Lawyer
Santa Maria University
Caracas, Venezuela01.2004
Language -
Miami Dade College
Miami, FLSkills
- Leadership
- Analytical Thinking
- Communication
- Customer Support
- Supervision
- Microsoft Word
- CERTIFICATION
Profit Key-Work release traveler 04/2020
Good Documentation Practices 04/2020
Product Handling & preservation 04/2020
Packaging & Delivery 06/2020
Procedure for Analysis of Data 11/2022
Control of Documents 06/2023
Corrective and Preventive Action Procedure 02/2023
- Team Management
- Organizational Skills
- Project Planning
Languages
- Spanish, Native
- English, Medium
Timeline
Warehouse Assistant
Vine Vida
01.2024 - Current
Housekeeping Supervisor
Residencial INC. Marriot
01.2023 - 01.2024
Manager
Transport Gabriel
01.2019 - 01.2023
Warehouse Assistant
Cheap Depot
01.2018 - 01.2019
Legal - Lawyer
Santa Maria University
Language -
Miami Dade College
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