MILEIRY GRULLON ROJAS
Allentown,PA
Summary
Dynamic and results-oriented Registration Specialist at LVHN CC ED with proven expertise in streamlining patient registration processes and maintaining HIPAA compliance. Skilled in multitasking and team collaboration, I utilize medical terminology and Epic software to enhance patient experiences while ensuring accuracy and efficiency in billing procedures. Developed skills within collaborative design studio environment, focusing on creating visually compelling and user-friendly designs. Adaptable and capable of applying design thinking and problem-solving skills across various fields. Looking to transition into new field, leveraging creativity and design expertise to make meaningful impact.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Baker
Costco
10.2025 - Current
- Prepared dough and batters using precise measurements and techniques.
- Maintained cleanliness and organization in work areas to adhere to safety standards.
- Prepared and baked various bread, pastries, and desserts in high-volume production environment.
- Maintained cleanliness and organization of baking area to comply with health and safety standards.
- Operated mixers, ovens, and proofers to ensure consistent product quality and efficiency.
FOH Team Member
Chick Fil A
06.2024 - Current
- Maintained restaurant cleanliness by bussing tables, restocking supplies, and sanitizing surfaces.
- Communicated effectively with guests, staff, and management.
- Operated POS system to process payments accurately.
- Supported training of new team members in procedures and techniques.
Registration Specialist
LVHN CC ED
03.2025 - 08.2025
- Achieved seamless payment processing for patients through effective management of cash, check, and credit card transactions.
- Delivered timely and accurate patient registrations by adhering to established standards and timelines. Enhanced patient registration efficiency through strategic process improvements.
- Maintained strict HIPAA compliance while safeguarding confidential patient information. Produced detailed patient charts by meticulously entering demographics, medical histories, and insurance data into the system.
- Empowered patients to navigate medical terminology and insurance forms, ensuring accurate form completion and billing.
Sales Associate
Five Below
10.2023 - 01.2024
- Cultivated positive relationships with customers through attentive and personalized service.
- Guided customers in product selection, enhancing their shopping experience.
- Upheld cleanliness and organization in the workspace, contributing to an efficient operational flow.
Education
High School Diploma -
William Allen High School
Allentown, Pennsylvania06.2024
High School Diploma - Graphic Design
High School of Art And Design
Manhattan, NY2023
Skills
- Order taking
- Cleanliness
- Salesmanship
- Phone etiquette
- Team collaboration
- Multilingual
- Training and mentoring
- Staff coordination
- Multitasking
- Time management abilities
- Microsoft Excel
- Adobe Software
- Medical Terminology
- Trauma Trained
- Epic (Medical Program) Skills
- Patient skills
- Bedside skills
- Baking
- Artist
- Team player
- Customer service
- Active listener
- Food safety and sanitation
- Adaptive and creative
- Quality control
- Management
- Visual merchandising
- Portion control
Certification
Adobe Certified Professional, High School of Art and Design, 2022
LANGUAGES
Spanish - Native
Portuguese - Advanced
English - Fluent
Timeline
Baker
Costco
10.2025 - Current
Registration Specialist
LVHN CC ED
03.2025 - 08.2025
FOH Team Member
Chick Fil A
06.2024 - Current
Sales Associate
Five Below
10.2023 - 01.2024
High School Diploma -
William Allen High School
High School Diploma - Graphic Design
High School of Art And Design